Revenue Cycle Manager

Insight Global; Winchester (VA); On-site; USD 110,000 - 160,000; Full time

Job summary

Insight Global is seeking a Revenue Cycle Manager to oversee all billing, reimbursement, collections, and front-office operations within our healthcare practice in Virginia. You will lead the AR team and front office supervision, driving initiatives to improve efficiency, compliance, and financial performance.

Reporting to practice leadership, you will own KPIs related to revenue capture, collections, AR, and compliance, while developing staff and implementing training programs to standardize

Qualifications

• Progressive multi-specialty revenue cycle management experience.
• Leadership experience coaching and managing teams for 4+ years.
• Deep knowledge of revenue cycle operations, payer regulations, and reimbursement methods.
• Strong analytical, problem-solving, and process-improvement capabilities.
• Ability to influence cross-functional stakeholders and drive accountability.

Responsibilities

• Lead and develop a high-performing revenue cycle team including Billers, Insurance Specialists, Payment Posters, Eligibility Specialists, and Coders.
• Oversee charge capture and coding operations for accuracy and timeliness.
• Drive strategic revenue cycle initiatives including process redesign and technology utilization.
• Own and deliver KPIs related to revenue capture, collections, AR performance and compliance.
• Optimize point-of-service collections and front-end financial processes.
• Monitor, analyze, and report revenue cycle metrics and provide actionable insights to leadership.
• Partner with physicians and operational leaders to identify risks and implement improvements.
• Ensure compliance with policies and regulations.
• Lead onboarding and ongoing development for direct and indirect reports.
• Develop training programs and standardize best-practice workflows.

Education

High School Diploma or GED

Bachelor's degree in Finance or Business

Job description

Job Description

The Revenue Cycle Manager oversees all business and front office operations, including billing, reimbursement, collections, and revenue cycle systems. This leader ensures accurate and timely charge capture, claim submission, and reporting to optimize reimbursement and reduce accounts receivable.

Reporting directly into practice leadership, this role supervises Accounts Receivable and the Front Office Supervisor, while leading strategic initiatives to improve efficiency, compliance, and overall financial performance.

What You Will Do (Key Responsibilities)

• Lead and develop a high-performing revenue cycle team, including Billers, Insurance Specialists, Payment Posters, Eligibility Specialists, and Coders


• Oversee charge capture and coding operations to ensure accuracy, timeliness, and compliance


• Drive strategic revenue cycle initiatives including process redesign, workflow optimization, and technology utilization


• Own and deliver on key performance indicators (KPIs) related to revenue capture, collections, AR performance, and compliance


• Optimize point-of-service collections and front-end financial processes


• Monitor, analyze, and report on revenue cycle metrics; provide actionable insights to leadership


• Partner with physicians, operational leaders, and RBO management to identify risks and implement performance improvements


• Ensure compliance with Practice and The US Oncology Network policies, as well as state and federal regulations


• Lead onboarding, and ongoing development for direct and indirect reports


• Develop training programs and reinforce consistent, best-practice workflows across the team

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• High School Diploma or GED required


• 8-10 years of progressive multi-specialty revenue cycle management experience, with a proven track record of achieving results


• 4+ years of leadership experience, including coaching, developing, and managing teams


• Deep knowledge of revenue cycle operations, payer regulations, and reimbursement methodologies


• Strong analytical, problem-solving, and process improvement capabilities


• Ability to influence cross-functional stakeholders and drive accountability


• Bachelor's degree in Finance, Business, or related field preferred