Revenue Cycle Manager

TRC Talent Solutions; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Job summary

gobravvo is seeking a Revenue Cycle Manager to supervise a team of Patient Account Representatives and ensure efficient third-party A/R remediation in a healthcare setting. You will support call center operations, uphold client Playbooks, and drive improvements in revenue cycle processes.

Ideal candidates bring hands-on experience with major RCM systems (Epic, Cerner, Soarian, Meditech) and a proven leadership track in healthcare billing.

Qualifications

• Minimum of 2 years of supervisory experience in healthcare revenue cycle, focusing on third-party A/R management.
• Associate degree or equivalent required; Bachelor’s degree preferred.
• Proficient in major Revenue Cycle Management Systems (Epic, Cerner, Invision, Soarian, McKesson, Allscripts, Meditech).
• Strong verbal, written, and interpersonal communication skills.
• Demonstrated ability to lead and motivate teams toward common goals.
• Solid analytical and problem-solving skills within a healthcare financial context.

Responsibilities

• Lead and supervise a team of Patient Account Representatives.
• Monitor performance and ensure adherence to client policies and procedures.
• Provide guidance on A/R trends and denial resolutions.
• Lead trainings and ongoing staff development.
• Participate in client meetings and communicate insights on denial trends.

Skills

Supervisory experience

Revenue cycle management

A/R remediation

Epic/Cerner/Soarian/Meditech knowledge

Leadership

Communication skills

Education

Associate's degree or equivalent

Bachelor's degree preferred

Tools

Epic

Cerner

Invision

Soarian

McKesson

Allscripts

Meditech

Job description

The Revenue Cycle Manager plays a pivotal role in supporting healthcare providers by managing third-party accounts receivable remediation, providing expert call center support, and coordinating various revenue cycle outsourcing operations. This full-time opportunity is ideal for professionals seeking to make a tangible impact in the healthcare revenue cycle management sector. As a Revenue Cycle Manager, you will supervise a team of Patient Account Representatives, ensuring optimal productivity, quality, and compliance with client-specific procedures. Your leadership will be key in fostering teamwork, resolving escalated issues, and driving continuous improvement in revenue cycle operations.

Our organization is committed to delivering superior third-party A/R account remediation services to our healthcare clients, and the Revenue Cycle Manager is central to this mission. This position requires an individual with strong supervisory skills, a comprehensive understanding of hospital and physician billing processes, and experience with leading revenue cycle teams. The ideal candidate will have hands‑on experience with major Revenue Cycle Management Systems such as Epic, Cerner, Invision, Soarian, McKesson, Allscripts, and Meditech. By joining our team, you will become part of a collaborative environment dedicated to professional growth, continuous education, and quality outcomes in healthcare financial management.

Revenue Cycle Manager - Summary

• Lead and supervise a team of Patient Account Representatives in a dynamic healthcare revenue cycle environment.
• Ensure adherence to client-specific policies and procedures for third-party A/R remediation and call center support.
• Utilize expertise in revenue cycle management systems and healthcare billing operations to drive team success.
• Participate in client meetings and provide guidance on A/R trends and denial resolutions.
• Deliver ongoing training and development opportunities to team members.

Duties & Responsibilities

• Supervise assigned staff and oversee their workload to ensure productivity and compliance with key performance indicators.
• Monitor individual and team performance, providing timely feedback and support where necessary.
• Ensure all activities align with client Playbooks and Detailed Procedure Documents to maintain compliance and quality standards.
• Address escalated questions, research account issues, and provide accurate policy clarifications to staff.
• Actively participate in client meetings, offering insights on denial trends and A/R issues.
• Lead training sessions and continuing education initiatives to promote staff development and industry best practices.
• Promote a collaborative team environment, encouraging open communication and shared goals.

Salary & Benefits

• Competitive salary commensurate with experience in healthcare revenue cycle management.
• Comprehensive benefits package including health, dental, and vision coverage.
• Opportunities for professional development and advancement within the healthcare finance sector.
• Supportive work environment focused on teamwork and continuous learning.

Qualifications & Requirements

• Minimum of 2 years of supervisory experience in healthcare revenue cycle, with a focus on third-party A/R management.
• Associate's degree or equivalent required; Bachelor's degree preferred.
• Proficient in major Revenue Cycle Management Systems (e.g., Epic, Cerner, Invision, Soarian, McKesson, Allscripts, Meditech).
• Strong verbal, written, and interpersonal communication skills.
• Demonstrated ability to lead and motivate teams toward common goals.
• Solid analytical and problem-solving skills within a healthcare financial context.

Ideal Candidate Snapshot

• Proven track record in successfully managing and directing revenue cycle teams.
• Possesses a deep understanding of healthcare billing, follow-up, and third-party A/R account resolution.
• Experienced with call center activities related to revenue cycle management.
• Proactive leader with the ability to adapt to evolving client needs and industry standards.
• Committed to delivering high-quality outcomes and continuous improvement.

Other Relevant Information

• This full-time Revenue Cycle Manager position offers a positive work environment with opportunities for career growth in the healthcare sector.
• Ideal for candidates seeking to advance their leadership career in revenue cycle management.
• Enjoy the benefits of working in a thriving industry focused on financial excellence in healthcare.