Revenue Cycle Manager

The Wisdom Teeth Guys; Salt Lake City (UT); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

PTO

Health Insurance

Job summary

The Wisdom Teeth Guys, a growing multi-market DSO, seeks a Revenue Cycle Manager to own and scale our insurance revenue cycle across markets. This senior role leads verification, claims, credentialing, and KPI-driven growth, building processes and teams for rapid scale.

You will manage in-house staff and vendor relationships while preparing operations for new markets. Candidates should have 5+ years in dental/healthcare RCM and a proven track record of scaling complex RCM across multiple sites.

Qualifications

• 5+ years in dental or healthcare revenue cycle management
• Proven success stabilizing, building, or scaling RCM operations across multiple locations
• Strong command of dental and medical insurance verifications, claims, coding, denials and appeals
• Experience documenting workflows, creating training, and establishing metrics
• Experience managing distributed/remote teams
• Data-driven with KPI ownership and improvement focus
• Willingness to deploy AI solutions to RCM

Responsibilities

• End-to-end revenue cycle management across all markets: verification, coding support, claim submission, payment posting, AR and denial management, and patient collections.
• KPIs and reporting: net collection rate, days in AR, denial rates, clean-claim rate, aging, with leadership reporting.
• Document and standardize workflows, build training systems, and create SOPs for cross-location consistency.
• Lead and develop in-house verification and claims staff; scale to new markets.
• Vendor management: oversee outsourced billing partners, SLAs, audits, and in-house audit alignment.
• Stand up revenue cycle operations for new markets as we expand.

Skills

Revenue cycle leadership

Healthcare RCM

Data-driven analytics

Team leadership

Process improvement

AI in RCM

Job description

Job description:

Wisdom Teeth Guys is a growing multi-market DSO, and we’re hiring a Revenue Cycle Manager to own and scale our insurance revenue cycle. This is a senior, build-and-scale role — not a maintain-the-status-quo one. You’ll lead insurance verification, claims, and credentialing across all of our markets, own the metrics that drive our financial performance, and build the processes and team structure to scale as we open new markets and grow.

You’ll lead a team that includes a billing manager, verification specialists, claims staff, and team leads.

What you’ll own

• End-to-end revenue cycle: verification, coding support, claim submission, payment posting, AR and denial management, and patient collections across all markets.
• KPIs and reporting: net collection rate, days in AR, denial and rejection rates, clean-claim rate, and aging — with regular reporting to leadership.
• Process and training: document and standardize workflows, build training systems, and create the SOP’s that keep performance consistent across locations.
• Team leadership: manage and develop in house verification and claims staff; build the structure and capacity needed as we scale.
• Vendor management: own the relationship with any outsourced billing partners — performance, SLAs, audit of their output, and the in-house audit function that works alongside them.
• New-market readiness: stand up revenue cycle operations for new markets as we open them.

Why this role

• A genuine ownership role with the autonomy to build, not just maintain.
• High visibility with senior leadership and direct impact on the company’s financial performance and growth.
• A growing organization with multiple new markets on the roadmap.

What we’re looking for

• 5+ years in dental or healthcare revenue cycle management, with a track record of owning the full cycle (not just billing or just verifications).
• Proven success stabilizing, building, or scaling RCM operations — ideally across multiple locations in a DSO, MSO, or multi-site group.
• Strong command of dental and medical insurance: PPO, HMO, and Medicaid verification and claims; coding; denials and appeals.
• Process builder: you’ve documented workflows, created training, and put metrics and accountability in place — not just worked within someone else’s system.
• People leader: experience managing and developing distributed/remote teams.
• Data-driven: comfortable owning KPIs and using them to drive improvement.
• Technology and AI: Ability and desire to safely and effectively deploy AI solutions to RCM

• PTO
• Health Insurance