Revenue Cycle Manager

Piedmont Health Services Inc; Chapel Hill (NC); On-site; USD 61,889 - 83,173; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

403(b) Plan

Paid Holidays

CME

Job summary

Piedmont Health Services, Inc. seeks a Revenue Cycle Management (RCM) Manager to oversee the full revenue cycle across primary care, pediatrics, dental, and behavioral health.

You will lead billing, denials management, and patient financial services while driving compliance and revenue integrity. You will supervise RCM staff, coordinate with executive leadership, and support payer relations, reporting, and staff development to meet organizational goals.

Qualifications

• 5+ years of progressive revenue cycle experience.
• 3 years of management experience.
• FQHC operations and billing knowledge.

Responsibilities

• Oversee the complete revenue cycle for Primary Care, Pediatrics, Dental, and Behavioral Health services.
• Lead billing operations, denials management, and patient financial services.
• Partner with leadership to achieve organizational goals and ensure compliance.

Skills

Revenue Cycle

Management

FQHC Knowledge

Education

Healthcare Admin

Business Admin

Finance

Accounting

Tools

Athena Centricity

Dentrix

Epic

Job description

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, 2 PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.

What’s an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Revenue Cycle Management (RCM) Manager

Department: Finance
Reports to: Director of Revenue Cycle

Benefits

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• CME (Continuing Medical Education)

About Position

• Work Location: 88 Vilcom Center Dr., Suite 110, Chapel Hill, NC 27514
• Schedule: Monday through Friday, 8:00am to 5:00pm

Job Summary

The Revenue Cycle Management (RCM) Manager is responsible for strategic and operational oversight of the complete revenue cycle for Primary Care, Pediatrics, Dental, and Behavioral Health services. Leads revenue optimization, regulatory compliance, revenue integrity, billing operations, denials management, patient financial services, payer relations, reporting, and staff development. Provides leadership for all revenue cycle staff; supervises staffing, productivity, annual evaluations, coaching, disciplinary actions, and payroll approvals; partners with executive leadership, operations, finance, compliance, and clinical leaders to achieve organizational goals. Performs other duties as assigned.

Education

• Bachelor’s degree in Healthcare Administration, Business Administration, Finance, Accounting, or related field;

Experience

• 5+ years of progressive revenue cycle experience;
• 3 years of management experience;
• Federally Qualified Health Center (FQHC) Expertise: strong knowledge of FQHC operations, medical, dental, and behavioral health billing;

Certifications

• Certified Revenue Cycle Representative (CRCR), preferred;
• Certified Healthcare Financial Professional (CHFP), preferred;
• Certified Professional Coder (CPC), preferred;
• Certified Professional Medical Auditor (CPMA), preferred;

Systems Knowledge

• Proficient with clearinghouse processes, denial management tools, and reporting platforms;
• Advanced proficiency with EMR Systems, Athena Centricity, Dentrix, and Epic, preferred.

Immunizations

Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment.

Pay Range

$61,889.00 - $83,173.00 (commensurate with years of experience).

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.