Revenue Cycle Management

Page Mechanical Group, Inc.; Huntington Beach (CA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Vacation and Sick Pay

Day shift schedule

Nights and Weekends Off

Medical/Vision/Drug Insurance

Dental Insurance

401k Plan with Matching up to 5%

Tuition Reimbursement Program

Referral Bonus Program

Life Insurance

Wellness Resources

9 Holidays and 2 Floating Holidays

Job summary

Advantage Healthcare Services' Corporate Office in the United States is seeking a Revenue Cycle Management Manager to lead the Prior Authorization and Medical Billing teams in a hybrid setting. You will oversee end-to-end revenue cycle processes, driving performance, accuracy, and compliance across payers and regulations.

The role emphasizes developing training, optimizing workflows, and partnering with clinical and operations leaders to resolve complex payer issues.

Qualifications

• MBA or master's degree in a related field is required.
• CPC (Certified Professional Coder) certification; CHCO or comparable healthcare compliance certification preferred.
• Specialty pharmacy practice experience with high-cost injectable or buy-and-bill reimbursement preferred.
• Experience with authorization tracking and clearinghouse platforms expected.
• Experience leading offshore or distributed teams preferred.
• 5+ years in a revenue cycle management leadership role, preferably in specialty pharmacy or behavioral health.

Responsibilities

• Provide day-to-day leadership, coaching, and performance management for the Prior Authorization and Medical Billing teams.
• Establish and monitor KPIs such as authorization turnaround time, claim denial rates, and first pass resolution rates.
• Develop and continuously improve SOPs for prior authorization and billing workflows.
• Partner with payers to resolve escalated delays, appeals, and reimbursement disputes.
• Ensure billing practices comply with payer contracts and regulations.
• Oversee use of tracking, clearinghouse, and billing platforms; identify automation opportunities.
• Analyze denials and delays; implement corrective actions.
• Train and develop offshore or distributed staff; prepare regular performance reports.

Skills

Payer processing

Team leadership

Analytical skills

Medical billing & coding

Communication

RCM software

Project management

Problem solving

Education

MBA or MS

CPC certification

Healthcare compliance certification

Tools

Authorization tracking software

Clearinghouse platforms

Billing platforms

Job description

Job Title: Revenue Cycle Management Manager

Department: Corporate

Location: Corporate Office - Hybrid

Position Type: Full-Time

Reports To: Director of Patient Access and Behavioral Health Services

FLSA Status: Exempt

Who We Are

Advantage is redefining what it means to be a pharmacy for people with serious behavioral health conditions. We specialize in serving patients with schizophrenia, bipolar disorder, substance use disorder, and related challenges-patients who are often overlooked by traditional healthcare systems. We provide advanced pharmacy services and wraparound care that ensure patients can access and stay on complex medications. We offer in-home and community-based injection support, help patients navigate insurance and prior authorizations, and work closely with providers to overcome barriers to treatment. By strengthening connections between patients, care teams, and support systems, we make it possible for people living with behavioral health challenges to achieve stability and long-term success.

Job Overview

In the Revenue Cycle Management Manager role, you will work under the supervision of the Director of Patient Access and Behavioral Health Services. You will lead and oversee the company's centralized Prior Authorization team and Medical Billing team, ensuring that both functions operate efficiently, accurately, and in full compliance with payer and regulatory requirements. You will be responsible for the end-to-end revenue cycle performance of these teams - from initial authorization through claim submission, reimbursement, and denial resolution - while building processes that reduce turnaround times and maximize approval and collection rates.

You will also assist in developing training programs for staff, identifying opportunities for automation and workflow improvement, and partnering with clinical and operations leaders to resolve complex payer or billing issues affecting patient access to care.

Success in this role will be demonstrated by measurable improvements in prior authorization turnaround time, first-pass claim acceptance rates, denial reduction, and staff productivity - along with a well-trained, engaged team capable of scaling with the organization’s growth.

Benefits

• Vacation and Sick Pay
• Day shift schedule
• Nights and Weekends Off
• Medical/Vision/Drug Insurance
• Dental Insurance
• 401k Plan with Matching up to 5%
• Tuition Reimbursement Program
• Referral Bonus Program
• Life Insurance
• Wellness Resources
• 9 Holidays and 2 Floating Holidays based on tenure

Responsibilities

• Provide day-to-day leadership, coaching, and performance management for the Prior Authorization and Medical Billing teams
• Establish and monitor key performance indicators (KPIs) such as authorization turnaround time, claim denial rates, and first pass resolution rates
• Develop, document, and continuously improve standard operating procedures for prior authorization and billing workflows
• Partner with payers to resolve escalated authorization delays, appeals, and reimbursement disputes
• Ensure billing practices comply with payer contracts, federal and state regulations, and coding guidelines
• Oversee use of authorization tracking, clearinghouse, and billing platforms, identifying opportunities for automation and system optimization
• Analyze trends in denials, underpayments, and authorization delays, and implement corrective action plans
• Train and develop team members, including staff working across offshore or distributed locations
• Prepare regular performance reports and present findings to senior leadership
• Stay current on payer policy changes, coding updates, and industry best practices in pharmacy revenue cycle management
• Perform ad hoc tasks as required

Required Skills:

• Strong understanding of payer coverage, prior authorization, and reimbursement processes
• Proven ability to lead, motivate, and develop a team in a fast-paced, metrics-driven environment
• Excellent analytical skills, with the ability to interpret revenue cycle data and translate it into actionable process improvements
• Strong knowledge of medical billing and coding practices, payer requirements, and denial management strategies
• Excellent verbal and written communication skills, with the ability to interface confidently with payers, providers, and internal leadership
• Proficiency with revenue cycle management, clearinghouse, and authorization tracking software
• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines
• Sound judgement and problem-solving skills when handling escalated or complex reimbursement issues

Education and Experience

• MBA or master's degree in a related field
• CPC (Certified Professional Coder) certification; CHCO or comparable healthcare compliance certification
• Specialty pharmacy practice experience with high-cost injectable or buy-and-bill drug reimbursementt preferred
• Experience with authorization tracking and clearinghouse platforms
• Experience leading offshore or distributed teams preferred
• 5+ years of experience in a revenue cycle management leadership role, preferable within specialty pharmacy, behavioral health, or a related healthcare setting

Working Conditions

• Full-time, typically requiring 40+ hours per week
• Work is performed in an office setting
• Prolonged periods sitting at a desk and working on a computer
• Must be able lift up to 15 pounds at times
• Able to travel as needed

Why Join Us

At Advantage, you'll be part of a mission-driven organization that blends clinical expertise with compassion. We believe in meeting patients where they are-whether physically, emotionally, or financially-and providing care that restores stability and dignity.

If you want your work to directly improve lives, strengthen healthcare systems, and bring hope to people and families facing behavioral health challenges, Advantage is the place to make an impact.

Advantage Healthcare Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.