Revenue Cycle Informaticist

OrthoWest; Omaha (NE); On-site; USD 85,000 - 115,000; Full time

Job summary

OrthoNebraska seeks a Revenue Cycle Informaticist to optimize Patient Financial Services, Health Information Management & Patient Access using information systems. The role supports 40 hours weekly, Mon–Fri, 8a–5p, ensuring workflow efficiency and patient data accuracy.

Key responsibilities include designing and maintaining revenue cycle applications, coordinating testing around upgrades, and creating end-user training documentation. Strong communication and project coordination are essential.

Qualifications

• 3+ years of healthcare revenue cycle experience.
• Subject matter expertise in revenue cycle areas such as patient billing, coding, or patient access.
• Experience creating training materials and end-user documentation.
• Strong written and verbal communication abilities.

Responsibilities

• Design, test, implement and maintain Revenue Cycle systems across the organization to support patients and health care professionals.
• Resolve application/workflow issues and collaborate with users, vendors and IT staff to reach results.
• Maintain knowledge of revenue cycle and EMR systems (e.g., Cerner, Nuance/Dragon, ProVation, Flywire).
• Prepare charts, graphs, project plans and training materials for end users.
• Coordinate clinician functional testing before and after system upgrades.

Skills

Revenue Cycle

EMR systems

Cerner

Oracle Revenue Cycle

Communication skills

Project management

Training documentation

Education

Associate degree in business, Informatics or a Healthcare related field

Bachelor's degree preferred

Job description

Position Summary

The Revenue Cycle Informaticist will focus on supporting OrthoNebraska's Patient Financial Services, Health Information Management & Patient Access departments to optimize, standardize and support business operational needs. They will work with information & systems technology to provide continuous support, optimization opportunities, troubleshooting to enhance user experience and reduce friction. Hours/Schedule: 40 / Mon - Fri 8a - 5p

Education

Associate degree in business, Informatics or a Healthcare related field required. Bachelor's preferred.

License/Certification

RN, Radiology Tech, PT, CMA, or AT licensure preferred.

Certification in Electronic Medical Record or professional Revenue Cycle Certificate(s) is preferred.

Experience

3+ years healthcare revenue cycle experience required

Knowledge/Skills/Abilities

Experience as subject matter expert in one or more of the following areas ideal: Patient Medical Billing, Medical Coding, Transcription/Dictation, Medical Records, Pre-Certification, and Patient Access. Oracle/Cerner Revenue Cycle & Revenue Manager experience is helpful but not required. Possess an excellent understanding of healthcare related workflows and terminology along with a deep understanding of the Revenue Cycle Systems, Electronic Medical Record (EMR) and related healthcare, clinical and business informatics systems. An ability to demonstrate knowledge of current clinical technologies with experience supporting the aspects of the system lifecycle Has the ability to establish, plan, prioritize and implement strategies to achieve goals. Ability to work as part of a team or independently as project dictates. Strong verbal and written communication skills required. Extensive experience managing projects. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Experience creating training documentation required.

Essential Job Functions

• Design, test, implement and maintain the assigned Revenue Cycle systems across the organization to support patients and health care professionals.
• Problem solves application and workflow issues and works through barriers to achieve results by collaborating effectively with users, vendors, and Information Technology staff.
• Maintain in-depth knowledge of revenue cycle, clinical and business applications utilized at OrthoNebraska, e.g., Cerner, Nuance/Dragon, ProVation, Flywire, Luma and TheraOffice, Establish and maintain subject matter expertise in Revenue Cycle information systems for departments including but not limited to Patient Financial Services (Patient Billing, Charges, Payors, & Statements), Health Information Management (Medical Coders, Medical Records, Dictation, and Transcription), and Patient Access.
• Follow project management principles and practices including project planning, organization, scheduling, allocation and management of resources, budgeting and reporting.
• Prepare documentation, charts, graphs, project plans, training materials and other written communication.
• Ensure order sets are standardized and integrated as appropriate.
• Work independently and methodically to meet deadlines and meet the needs of the department and/or team.
• Monitor applications use, system performance, hardware and software reliability Demonstrate behaviors which support excellence in customer service, patient safety and professionalism.
• Develops and maintains a positive working relationship with end user departments to ensure optimal utilization of the Revenue Cycle and clinical applications, while providing appropriate levels of end user training and education Coordinate, facilitate, and evaluate clinician functional testing for human factors issues before and after system upgrades and improvements Maintain current knowledge of healthcare & medical billing and coding practices, regulatory standards, management and healthcare advances and trends, and the legal implications of the revenue cycle & clinical information systems.
• Work primarily days but however may require flexible hours based on department needs.
• Cover call as outlined by department needs.
• Other duties as assigned.

Physical requirements

This position is classified as Sedentary Work in the Dictionary of Occupational Titles, requiring the exertion of up to 10 pounds of force occasionally (up to 33% of the time) and/or a negligible amount of force frequently (33%-66% of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involv