Revenue Cycle Enterprise Partner

MultiCare Health System; Tacoma (WA); On-site; USD 133,000 - 192,000; Full time

Job summary

MultiCare Health System in Tacoma is seeking a Revenue Cycle Enterprise Partner to align organizational priorities with Revenue Cycle actions across the system. You will build executive relationships, guide strategic initiatives, and coordinate with connected business units to drive performance.

This role leads multi-department projects spanning patient access through billing, and requires strong communication, negotiation, and change-management skills to ensure sustainable improvements for the

Qualifications

• Bachelor’s degree in business, finance, healthcare or related discipline required; Master’s degree preferred
• Eight (8) years of work experience in professional level positions performing revenue cycle, business operations improvement or project management duties within a healthcare field
• Consideration may be given to internal candidates not meeting minimum requirements

Responsibilities

• Translate organizational and operational priorities into aligned Revenue Cycle actions by proactively identifying needs, gaps, and opportunities across business units and working with system partners to operationalize solutions.
• Act as the central coordination point between Revenue Cycle leadership and Connected Business Unit (CBU) executives, facilitating communication, issue escalation, and resolution of complex or high-impact operational challenges.
• Develop, manage, and strengthen executive relationships with Connected Business Unit leaders (e.g., CFOs, COOs, VPs), serving as a consistent point of contact for Revenue Cycle matters to ensure alignment, engagement, collaboration, and timely service recovery when issues arise.
• Act as an extension of Revenue Cycle executive leadership, representing their priorities in operational settings and advancing system-level initiatives through aligned planning, communication, and coordination with CBU and functional leaders.
• Lead and implement multi-departmental initiatives that span revenue capture, front-end workflows, and patient experience, ensuring successful change adoption across diverse stakeholder groups.
• Provide consultative and operational support across all domains of the Revenue Cycle, from patient access and charge capture through billing, collections, and customer service, ensuring enterprise initiatives are implemented holistically and sustainably.
• Represent Revenue Cycle in enterprise forums, committees, and executive-level workgroups, serving as a trusted partner and subject matter expert in alignment with system strategic goals.

Skills

Revenue Cycle

Project Management

Business Operations

Education

Bachelor's degree in business, finance, healthcare or related discipline

Master’s degree

Job description

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

Employment Details

FTE: 1.0, Shift: Days, Schedule: M-F, 8a-5p

Position Summary

The Revenue Cycle Enterprise Partner, as a key member of the Revenue Cycle and assigned IBU leadership teams, plans and implements strategic initiatives/projects and tactical activities to optimize and/or support the furtherance of the assigned IBU’s performance goals. The Revenue Cycle Enterprise Partner establishes and maintains professional relationships within the assigned IBU to gain an in depth understanding of the business unit’s strategic plans, operations and staffing needs; provides guidance and decision-making support on long and short term strategic goals; offers input and consultation on educational needs through measurement and evaluation; identifies opportunities for billing or customer service improvements; drives and helps execute revenue cycle elements of business strategies and assists in the roll out of enterprise wide initiatives, programs and policies.

Responsibilities

• Translate organizational and operational priorities into aligned Revenue Cycle actions by proactively identifying needs, gaps, and opportunities across business units and working with system partners to operationalize solutions.
• Act as the central coordination point between Revenue Cycle leadership and Connected Business Unit (CBU) executives, facilitating communication, issue escalation, and resolution of complex or high-impact operational challenges.
• Develop, manage, and strengthen executive relationships with Connected Business Unit leaders (e.g., CFOs, COOs, VPs), serving as a consistent point of contact for Revenue Cycle matters to ensure alignment, engagement, collaboration, and timely service recovery when issues arise.
• Act as an extension of Revenue Cycle executive leadership, representing their priorities in operational settings and advancing system-level initiatives through aligned planning, communication, and coordination with CBU and functional leaders.
• Lead and implement multi-departmental initiatives that span revenue capture, front-end workflows, and patient experience, ensuring successful change adoption across diverse stakeholder groups.
• Provide consultative and operational support across all domains of the Revenue Cycle, from patient access and charge capture through billing, collections, and customer service, ensuring enterprise initiatives are implemented holistically and sustainably.
• Represent Revenue Cycle in enterprise forums, committees, and executive-level workgroups, serving as a trusted partner and subject matter expert in alignment with system strategic goals.

Requirements

• Bachelor’s degree in business, finance, healthcare or related discipline required; Master’s degree preferred
• Eight (8) years of work experience in professional level positions performing revenue cycle, business operations improvement or project management duties within a healthcare field
• Consideration may be given to internal candidates not meeting minimum requirements

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $133,140.80 - $191,588.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.