Revenue Cycle Director – Patient Accounts (Onsite in MA)

Medix™; Springfield (MA); On-site; USD 125,000 - 157,000; Full time

Benefits offered by this job

Sign-on bonus to assist with relocation expenses

Job summary

A leading health system in Massachusetts seeks an experienced Director of Patient Accounts. This role involves leading key revenue cycle operations, overseeing patient account management, and ensuring accurate billing and timely collections. The ideal candidate will have 6–8+ years of healthcare operations experience, strong leadership skills, and proficiency in Microsoft Office. The position offers a competitive salary range of $125,000 – $157,000 and requires onsite presence in Springfield, MA.

Qualifications

• 6–8+ years of healthcare operations experience within the revenue cycle.
• 2–3+ years of leadership experience in Patient Financial Services.
• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Strong analytical skills to synthesize complex revenue cycle data.
• Experience improving workflows in complex healthcare systems.

Responsibilities

• Lead and mentor supervisors and managers within the Patient Financial Services team.
• Oversee billing accuracy, collections performance, and regulatory compliance.
• Monitor revenue cycle performance by analyzing KPIs and implementing improvements.
• Identify workflow improvements and enhance the patient financial experience.
• Develop training initiatives to strengthen staff capabilities.

Skills

Healthcare operations experience

Leadership in Patient Financial Services

Analytical skills

Microsoft Office proficiency

Stakeholder management

Tools

EMR: Cerner

Excel

Job description

A leading health system in Massachusetts seeks an experienced Director of Patient Accounts. This role involves leading key revenue cycle operations, overseeing patient account management, and ensuring accurate billing and timely collections. The ideal candidate will have 6–8+ years of healthcare operations experience, strong leadership skills, and proficiency in Microsoft Office. The position offers a competitive salary range of $125,000 – $157,000 and requires onsite presence in Springfield, MA.