Revenue Cycle Director: Cash Flow & Denials Lead

Mount Sinai Health System; New York (NY); On-site; USD 115,000 - 173,000; Full time

Job summary

Mount Sinai Health System seeks a Director of Operations for the CBO to lead daily billing operations, develop aligned policies, and mentor staff in a large academic medical center. The role focuses on optimizing revenue management to exceed financial targets, improve net collection ratio, and increase overall collection rates while reducing days in A/R.

The position requires strategic leadership across clinical and administrative teams, strong communication, and a proven track record in health

Qualifications

• Bachelor’s degree in finance or accounting or equivalent combination of relevant experience and education.
• 10+ years of experience in health care reimbursement, billing, claims processing, departmental operations and contract management; strong communication and management skills.

Responsibilities

• Develops strategies and tactics across organization to improve cash collections and the net collection rate.
• Increases compliance with third party contract terms and recovers underpayments, reduces denials and ensures timely repayment of credit balances.
• Develops and implements policies, procedures, job descriptions and workflows to promote effective revenue cycle operations; develops output metrics and quality audits.
• Reviews and evaluates records and activities affecting the reimbursement process.
• Provides routine feedback to billing staff and practice staff and recognizes revenue-related improvements.
• Responsible for development, implementation and management of accurate and timely reports related to billing and collections.
• Oversees implementation of GE/IDX system applications upgrades and conversions to maximize cash flow.
• Monitors denial rates and guides practices in reducing denials; ensures regulatory compliance.

Skills

Leadership

Mentoring

Communication

Revenue cycle

Education

Bachelor’s degree in finance or accounting

Tools

GE/IDX system

Job description

Mount Sinai Health System seeks a Director of Operations for the CBO to lead daily billing operations, develop aligned policies, and mentor staff in a large academic medical center. The role focuses on optimizing revenue management to exceed financial targets, improve net collection ratio, and increase overall collection rates while reducing days in A/R.

The position requires strategic leadership across clinical and administrative teams, strong communication, and a proven track record in health