Revenue Cycle Director — AI Diagnostics

Tempus; Illinois; Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

incentive compensation

restricted stock units

medical and other benefits

Job summary

Tempus is seeking a senior leader to own Revenue Cycle Operations for the Tempus AI Diagnostics business unit in the United States. You will translate business priorities into operational plans, advise on payer requirements, and lead cross-functional governance to optimize performance, risks, and issue resolution.

You will manage daily lab revenue cycle activities—from patient intake to collections—while partnering with finance, clinical teams, compliance, and technology.

Qualifications

• Bachelor’s degree in business, healthcare administration, finance, or related field.
• 10+ years of progressive revenue cycle operations experience in diagnostic laboratory, molecular diagnostics, genetic testing, pathology, or related lab environment.
• 5+ years leading teams at manager/senior manager/director level.
• Direct, hands-on operational experience with Quadax, including workflow management, claims and remittance, reporting, and system optimization.
• Deep understanding of end-to-end diagnostic laboratory revenue cycle, including eligibility, authorization, charge capture, coding, claims, denials, and collections.
• Proven ability to use data to identify performance gaps, prioritize action, and deliver measurable improvements.
• Experience leading cross-functional initiatives with business, operational, technical, financial, and compliance stakeholders.
• Strong executive communication and change-management skills.

Responsibilities

• Translate business priorities into clear operational plans and performance expectations.
• Advise on revenue cycle implications of new tests, payor requirements, pricing, and policies.
• Lead cross-functional governance and operating rhythms for revenue cycle performance and risk.
• Build relationships across labs, billing, finance, commercial, medical affairs, compliance, legal, product, and tech.
• Direct the daily operational performance of the diagnostic lab revenue cycle across patient intake, eligibility verification, coding, claims, payment posting, and collections.
• Establish and monitor KPIs like clean claim rate, denial rate, DSO, and net collection rate; drive improvements.
• Identify root causes of leakage and lead corrective actions through process and workflow improvements.
• Ensure controls, documentation, escalation, and audit readiness across revenue cycle.
• Partner with vendors to optimize workflows, service levels, and accountability.
• Oversee use of Quadax tools and data to support claims management and reporting.

Skills

Leadership

Strategic partnership

Analytical rigor

Change management

Cross-functional influence

Education

Bachelor’s degree in business/healthcare/finance

Master’s degree (preferred)

Tools

Quadax

LIS systems

Clearinghouses

Job description

Tempus is seeking a senior leader to own Revenue Cycle Operations for the Tempus AI Diagnostics business unit in the United States. You will translate business priorities into operational plans, advise on payer requirements, and lead cross-functional governance to optimize performance, risks, and issue resolution.

You will manage daily lab revenue cycle activities—from patient intake to collections—while partnering with finance, clinical teams, compliance, and technology.