Revenue Cycle Client Services Executive

Access Healthcare; Dallas (TX); On-site; USD 160,000 - 230,000; Full time

Job summary

Access Healthcare seeks a strategic VP of Client Services to drive success across multiple client engagements from inception through implementation and ongoing delivery. You will oversee revenue cycle management initiatives, pricing strategies, and relationship continuity with both onshore and offshore teams.

The role requires a proven leadership style, exceptional communication, and the ability to operate in a complex healthcare environment.

Qualifications

• Excellent client relationship and business process management/improvement skills.
• Leadership qualities with analytical and critical thinking skills.
• Proven analytical and root cause analysis capabilities.
• Proven leadership skills.
• Attention to detail and accuracy.
• Excellent writing, communication skills and strong interpersonal skills.

Responsibilities

• Develop and implement national operational strategy for multiple clients to ensure seamless delivery of services.
• Collaborate with internal operations leadership, business development, and account management to assess client needs.
• Guide Business Development, Finance and Services Delivery as a subject matter expert in setting realistic expectations about implementation challenges and timelines if needed.
• Provide rigorous management of the implementation process with a clear focus on achieving all milestones in the implementation plan.
• Provide detailed assessments of RCM processes as needed with a focus on positive outcomes through process improvement, training, and cost savings.
• Will have a focus on incremental growth and new revenue acquisition from existing enterprise customers.
• Responsible for achieving assigned annual growth targets across the client portfolio, including upsell, cross‑sell, and contract expansion goals.
• Work closely with operational teams for Access Healthcare and the client to communicate project status and findings regularly with internal and client leadership.
• Work closely with both onshore, offshore leadership and operational teams to ensure optimal performance outcomes.
• Maintain continuity in the engagement by establishing and conducting regular business meetings with the client and internal operational stakeholders.
• Develop and maintain good relationships with the clients and ensure a high degree of client satisfaction to assure exceptional results on the Customer Satisfaction Survey.
• Monitors realization of revenue by cultivating cooperation among the various divisions of Access Healthcare for assigned clients.
• Performs other duties as assigned.

Skills

Client relationships

Leadership

Analytical thinking

Communication

Strategic planning

Project management

Education

Bachelor's degree

Job description

Access Healthcare seeks a strategic VP of Client Services to drive success across multiple client engagements from inception through implementation and ongoing delivery. You will oversee revenue cycle management initiatives, pricing strategies, and relationship continuity with both onshore and offshore teams.

The role requires a proven leadership style, exceptional communication, and the ability to operate in a complex healthcare environment.