Revenue Cycle Automation Manager

AdventHealth Colorado; Altamonte Springs (FL); Remote; Full time

Job summary

A leading healthcare organization is seeking a Revenue Cycle Automation Manager to enhance operational efficiency through innovative automation solutions. This role involves strategic collaboration with revenue cycle leaders and IT teams, focusing on improving financial outcomes and operational productivity. The ideal candidate will have strong leadership skills and experience in automation technologies.

Benefits

Benefits from Day One

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Qualifications

• 3 years experience with MS Power Platform or other automation software.
• Experience leading teams through automation project design and execution.

Responsibilities

• Provide leadership to Revenue Cycle Automation Developers.
• Collaborate with Revenue Cycle Operations to design multi-system automations.
• Monitor and evaluate automation bot performance.

Skills

Leadership

Analytical Skills

Problem Solving

Communication

Education

Bachelor's in Analytics

Bachelor's in Computer Science

Tools

Microsoft Power Automate

UiPath

MS Office

MS SQL

Job description

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Revenue Cycle Automation Manager Altamonte Springs, FL

AdventHealth Corporate

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Internal Employees Apply Here

• Job Schedule: Full-time
• Pay Range: $46.28 - $86.08 per hour
• Job ID: 25016820
• Job Family: Accounting/Finance
• Shift: 1 - Day
  
  

Hospitals, medical centers and facilities need more than physicians, nurses and specialists delivering care to our patients. A truly successful health care organization needs a thoughtful, dedicated, steady and experienced team working behind the scenes to make sure communities around the country receive the health care they need.

If you’ve also been interested in working in the health care field but aren’t a health care provider, a corporate career at AdventHealth may just be the perfect fit. We’re a faith-based health care organization headquartered in Altamonte Springs, Florida. As a national leader in quality, safety and patient satisfaction, our 92,000 team members maintain a long tradition of whole-person health by caring for the physical, emotional and spiritual needs of every patient.

Start your journey with a health care career at AdventHealth Corporate.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

AdventHealth Corporate

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
  
  

Joining AdventHealth is about being part

Shift : Monday-Friday

Job Location : Remote; Required to go onsite once a quarter

The Role You Will Contribute

The Automation Revenue Cycle Manager, reporting directly to the Director of Automation and Analytics, assumes a crucial leadership role in advancing the Revenue Cycle's operational efficiency and financial outcomes. Entrusted with the mandate to innovate and implement cutting-edge automation solutions, this position is pivotal in realizing significant enhancements in revenue generation, cost reduction, accuracy improvement, and operational productivity enhancement. This role involves strategic collaboration with revenue cycle leaders across the entire spectrum, alongside IT teams, ensuring the delivery of automation solutions finely tuned to the evolving demands of the Revenue Cycle. In this strategic capacity, the manager is not only tasked with the orchestration and execution of high-quality automations but also with fostering robust cross-functional relationships. By closely interacting with the Revenue Cycle and System SMEs team, the manager ensures a seamless alignment of automation projects with operational priorities, while the partnership with the Analytics team provides a data-driven backbone to measure the impact and efficiency of automation initiatives. With a blend of technical expertise, strategic vision, and a dedication to operational excellence, the Automation Revenue Cycle Manager plays a central role in steering the organization's Revenue Cycle towards a future marked by innovation and improved performance.

The Value You Will Bring To The Team

• Provide expert leadership and targeted guidance to a team of Revenue Cycle Automation Developers, focusing on deploying advanced technologies such as Microsoft Power Automate and UiPath within the revenue cycle domain.
• Engage in high-level collaboration with Revenue Cycle Operations and System SMEs to dissect requirements, devise intricate multi-system automations, and articulate sophisticated solutions, risks, and challenges.
• Orchestrates the development and architectural design of sophisticated RPA and Microsoft Power Platform solutions to streamline and enhance strategic initiatives.
• Collaborate with the Analytics team to construct and implement robust mechanisms for monitoring and evaluating Automation bot performance, with a steadfast goal to achieve minimal errors and maximal task automation continuity.
• Spearhead the identification and resolution of automation issues, promoting a culture of continuous improvement and sharing insights with Revenue Cycle operational leaders to enhance the respective business cases.
• Partner with IT leaders to ensure strict governance around Revenue Cycle Automation bot support, maintenance, and compliance, in line with organizational policies and industry standards.
• Continuously expand and share knowledge related to Revenue Cycle Automation integration strategies, particularly focusing on new industry-standard practices, security concerns, and evolving Corporate Responsibility policies.
• Conduct and encourage research among Automation Developers on emerging automation opportunities, industry trends, and innovations, ensuring the Revenue Cycle operations remain at the forefront of technological advancements.
• Lead detailed reviews of automation processes, ensuring a comprehensive understanding and meticulous documentation of processes before their implementation, while guiding Automation Developers in creating Process Design Documents (PDDs) and other vital technical specifications.
• Strategically manage risks associated with automation initiatives, identifying, and addressing potential challenges during the development, testing, and production phases, thus ensuring robust and compliant automation solutions within the Revenue Cycle operations.
  
  

The Expertise And Experiences You’ll Need To Succeed

• Bachelor's in Analytics, Statistics, Computer Science, Mathematics, Physics, Information Systems, or related appropriate discipline. Required
• 3 experience working with MS Power Platform or any other Automation software (UiPath, Automation Anywhere, Blue Prism, etc.) Required
• 3 of supervisory experience leading teams of developers through automation or analytic project design and execution Required
• Skilled in guiding Developers in the development and deployment of robotic process automations and/or other analytical solution implementations.
• Knowledge of operational processes and workflows within the Revenue Cycle, driving process improvement initiatives.
• Comprehensive understanding of Epic applications, specific tools, technologies, and vendors used by AdventHealth, including their capabilities, data structures, and interrelationships.
• Advanced proficiency in MS Power Platform applications (Power Automate, Power apps, Power BI), utilizing best practices for application connectors.
• Expertise in MS Office applications (Word, PowerPoint, Excel, Teams, Outlook) and strategies for Database (MS SQL) integration.
• Proficient in creating and managing a complex remote desktop environment (RDP) infrastructure.
• Exceptional analytical and problem-solving abilities, with strong written and verbal communication and presentation skills.
• Capable of effective communication and collaboration with diverse technical teams across the Revenue Cycle.
• Demonstrated ability to adapt to changing environments, leading and managing change efficiently and effectively.
• Ability to pinpoint enhancements and refinements in a range of processes, spanning both technical and non-technical domains.
• Familiarity with both Hospital Billing and Professional billing Epic system workflows and functionality.
• Familiarity with established project management frameworks and methodologies.
  
  

Preferred Qualifications

• Master's in Analytics, Systems Engineering or related discipline.
  
  

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Accounting/Finance

Organization: AdventHealth Corporate

Schedule: Full-time

Shift: 1 - Day

Req ID: 25016820

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

Apply Now

Apply Now

Internal Employees Apply Here

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Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Hospitals and Health Care

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