Revenue Cycle AR Director - Lead, Optimize & Scale

Impact Advisors; United States; On-site; USD 140,000 - 200,000; Full time

Job summary

Impact Advisors seeks an AR Director to lead all revenue cycle activities for a major client engagement. The role oversees on-site and nearshore AR teams, drives cash goals, and refines denial management, with heavy collaboration across leadership and client stakeholders.

The position emphasizes data-driven process improvements, Epic RCM optimization, and cross-functional partnership to ensure top-tier client satisfaction and preserved revenue integrity in a healthcare setting.

Qualifications

• 8–10+ years in healthcare revenue cycle operations with progressive AR responsibilities.
• At least 3 years in a managerial capacity overseeing AR teams in a hospital or provider-based environment
• Strong knowledge of payer rules, denial workflows, AR best practices, and healthcare billing regulations.
• Demonstrated success improving KPIs, cash outcomes, and operational performance.
• Excellent verbal and written communication and relationship-building skills, especially in client-facing environments.
• Strong proficiency in Epic RCM modules, insurance claim adjudication, and AR follow-up processes.
• Advanced ability in Excel or reporting

Responsibilities

• Lead and oversee a multi-layer AR team across US and nearshore locations.
• Drive performance against KPIs such as DSO, denial rates, cash flow.
• Provide coaching and accountability to AR staff.
• Conduct reviews and performance evaluations focused on leadership development.
• Collaborate on staffing and training across geographies.
• Serve as onsite AR leader for the client, building trusted relationships.
• Lead regular onsite reviews, issue escalation, and planning sessions.
• Represent AR in client steering committees and service reviews.
• Own daily/weekly/monthly cash goals and AR performance.
• Monitor aging, resolution quality, and productivity metrics.
• Develop data-driven workflows to improve productivity and financials.
• Create dashboards and reporting for leadership and clients.
• Identify denial patterns and recommend system improvements.
• Partner with IT/ERP to optimize Epic and introduce automation.
• Support SOPs, process maps, and standardized workflows.
• Lead projects to reduce backlog and improve denial prevention.
• Maintain quality assurance and audit frameworks.
• Support audits and regulatory inquiries.

Skills

Leadership

Data-driven mindset

KPI optimization

Client-facing communication

Tools

Epic RCM

Excel

Reporting tools

Job description

Impact Advisors seeks an AR Director to lead all revenue cycle activities for a major client engagement. The role oversees on-site and nearshore AR teams, drives cash goals, and refines denial management, with heavy collaboration across leadership and client stakeholders.

The position emphasizes data-driven process improvements, Epic RCM optimization, and cross-functional partnership to ensure top-tier client satisfaction and preserved revenue integrity in a healthcare setting.