Revenue Cycle Analytics Supervisor

Laboratory Sciences of Arizona; Phoenix (AZ); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health benefits

Total Rewards program

Job summary

Laboratory Sciences of Arizona, operating as Sonora Quest Laboratories, in Phoenix invites applications for a Revenue Cycle Analytics Supervisor. You will own the automation and analytics portfolio, lead a team of analysts, and partner with senior leadership to translate data into actionable improvements across billing, collections, and reimbursement processes.

The role requires a Bachelor’s in Business/Finance/Data Analytics, 3 years in revenue cycle, and 2 years in data analysis, with strong

Qualifications

• Bachelor's degree in Business, Finance, Data Analytics or related field.
• 3+ years in revenue cycle and 2+ years in financial/data analysis.
• Experience with automation and workflow optimization preferred.

Responsibilities

• Oversee revenue cycle analytics, reporting, and BI functions.
• Lead automation initiatives and RPA projects across the portfolio.
• Provide staff leadership, development, and performance management.
• Partner with senior leadership to drive process improvements and financial performance.

Skills

Analytical thinking

SQL

Data visualization

Leadership

Communication skills

Education

Bachelor’s degree in Business, Finance, Data Analytics or related field

Tools

Xifin

Snowflake

Power BI

Excel

HTML

Job description

Primary City/State: Phoenix, Arizona Department Name: Billing-Ref Lab Work Shift: Day Job Category: Revenue Cycle Own the automation. Drive the insight. Lead the team. As our Revenue Cycle Analytics Supervisor, you'll harness RPA using Automation Anywhere, alongside Snowflake and SQL to turn complex data into real business impact—while leading a talented analytics team and partnering directly with Senior Leadership. If you're a confident, outgoing problem-solver ready to make your mark, we’d love to hear from you. Come do great work on behalf of better health! Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package.

POSITION SUMMARY This position serves as the subject matter expert for Revenue Cycle data, providing technical and operational support for analytics, reporting, automation, and workflow efficiency. This position will own the Revenue Cycle automation and workflow portfolio - including performance monitoring, maintenance, documentation, and continuous improvement - and analyzes operational and financial data to identify trends, support problem resolution, and partner with leaders and operational teams to improve processes, decision-making, and business performance. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

CORE FUNCTIONS

1. Provides oversight for revenue cycle analytics, reporting, and business intelligence functions, ensuring the accuracy and integrity of data used for operational, financial, client, provider, and organizational decision-making. Establishes analytical methodologies and prioritizes resources and workloads to meet departmental objectives.
2. Oversees the implementation, adoption, and optimization of reporting platforms, analytical tools, automation solutions, and emerging technologies, ensuring appropriate testing, validation, change management, and ongoing performance evaluation to achieve scalable, sustainable results.
3. Provides leadership to include recruiting, onboarding, development, engagement, performance management, recognition, and retention of assigned staff. Fosters an inclusive, innovative, accountable, and high-performing culture that supports employee growth, collaboration, succession planning, achievement of departmental goals, and effective resolution of employee relations matters.
4. Monitors and reports on team-level KPIs, productivity, quality, service levels, and operational and financial metrics—including accounts receivable, cash collections, adjustments, billing production, aging, reimbursement trends, auditing, and revenue integrity. Uses these findings to conduct root-cause analyses and drive sustainable process improvements supporting operational excellence, financial performance, and revenue enhancement.
5. Develops and maintains productive relationships with Revenue Cycle leadership, operational teams, clients, vendors, and internal partners. Collaborates to resolve complex billing, reimbursement, reporting, and workflow issues while communicating findings, recommendations, risks, and opportunities that support informed decision-making.
6. Establishes reporting standards and documentation, and ensures analytical processes, audits, and data management activities comply with organizational policies, payer requirements, regulatory standards, and data governance practices.

NOTE: The core functions are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by leadership.

SUPERVISORY RESPONSIBILITIES

DIRECTLY REPORTING Professional staff TYPE OF SUPERVISORY RESPONSIBILITIES Hires, trains, and conducts performance management evaluations and directs the workflow for the staff.

SCOPE AND COMPLEXITY Performs under minimal supervision. Customers are both internal and external. Clearly communicates complex billing issues as appropriate.

KNOWLEDGE, SKILLS AND ABILITIES Advanced analytical and problem-solving skills with the ability to compile, validate, interpret, and communicate Revenue Cycle, financial, operational, and reimbursement data. Demonstrated ability to oversee and support automation and workflow efficiency initiatives, including process assessment, solution implementation, performance monitoring, maintenance coordination, and continuous improvement activities. Strong verbal and written communication skills with the ability to collaborate effectively with Revenue Cycle leadership, operational teams, and business partners to resolve issues and support departmental and company objectives. Working knowledge of healthcare Revenue Cycle operations, billing processes, reimbursement methodologies, accounts receivable management, and performance reporting. Advanced working knowledge of Xifin, SQL, Snowflake, HTML, relational database concepts, Microsoft Excel, Power BI, Sigma, or other data visualization and analytical platforms. Experience utilizing reporting, database, visualization, and analytical tools to support operational and business decision-making. Ability to organize, prioritize, and coordinate multiple assignments while providing day-to-day guidance, coaching, and workflow direction to Revenue Cycle Analysts staff.

MINIMUM QUALIFICATIONS

Bachelor’s degree in Business, Finance, Data Analytics or related field or equivalent education and experience. Three (3) years’ experience in revenue cycle. Two (2) years’ experience in financial/data analysis.

PREFERRED QUALIFICATIONS

Demonstrated leadership experience through prior supervisory responsibilities, formal leadership development, and/or leading significant analytics, automation, complex process improvement, and operational transformation initiatives. Experience developing, testing, deploying and monitoring workflow efficiency initiatives, specifically robotic process automation. Extensive knowledge of clinical laboratory operations. Additional medical billing/insurance related experience. Knowledge of ICD-10 coding, CPT coding, HCPCS coding, modifiers, and government and commercial payer guidelines. Additional related education and/or experience.

EEO Statement: EEO/Disabled/Veterans

Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy Make Great Friends and a Difference in Your Communities You’ll feel like you’re in the right place at Sonora Quest Laboratories/Laboratory Sciences of Arizona (SQL/LSA), doing great work on behalf of a healthy community. While many organizations tout “teamwork and camaraderie,” there is no denying that our compassionate, collaborative culture is a cut above the rest. Our team members work together daily to create a work environment where everyone feels supported and empowered to be their best selves and do their best work. Grow your career and see for yourself how gratifying and satisfying being a part of our team can be. You Belong Here. Sonora Quest Laboratories is a proud partner of Banner Health. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. EEO/Disabled/Veterans Laboratory Sciences of Arizona supports a drug-free work environment. Privacy Policy As of Sept. 9, 2026, Apple Sign-In will no longer be supported on our career site due to technical issues. If you’ve used Apple “Hide My Email”: Please create a new account using your personal email address or use a Google or LinkedIn account. If you have active application, please contact [e-mail] for assistance merging your profiles so no history is lost. If you’ve used Apple and shared your email: To regain access, select ‘Sign in with email’ and use the ‘Forgot Your Password?’ feature – enter your Apple email and the follow the reset steps to access your account. You can also sign in with Google or LinkedIn using the same email. Your account and application history are fully intact. Need help? Contact the Sonora Quest Laboratories/Laboratory Sciences of Arizona Recruitment team at [e-mail].