REVENUE COLLECTION OFFICER ASSOCIATE** - 05142025- 67813

State of Tennessee; Tennessee; Hybrid; USD 44,000; Full time

Job summary

A leading government agency in Tennessee is seeking a Revenue Collection Officer Associate. This entry-level position involves learning tax collection procedures and offers a pathway to advancement. Candidates will engage in revenue collection efforts, manage case assignments, and communicate with various stakeholders. The role supports a significant amount of remote work, making it flexible for applicants. Ideal candidates will possess strong communication skills and a commitment to public service.

Qualifications

• Bachelor's degree or one year of tax-related experience.
• Valid driver's license and reliable transportation required.

Responsibilities

• Identify and execute steps to collect delinquent revenue.
• Research taxpayer assets to support collection efforts.
• Communicate confidentially with various stakeholders.

Skills

Effective communication

Decision-making

Accountability

Conflict management

Adaptability

Education

Bachelor's degree

Tools

Computer

Standard office equipment

Job description

REVENUE COLLECTION OFFICER ASSOCIATE** - 05142025- 67813

Join to apply for the REVENUE COLLECTION OFFICER ASSOCIATE** - 05142025- 67813 role at State of Tennessee.

Job Details

Application deadline: 05/20/2025

Location: Knoxville, TN (80-85% remote work)

Salary: $3,595/month ($43,140/year)

Type: Full-Time

Qualifications

• Bachelor's degree from an accredited college or university, OR
• One year of full-time experience in tax-related work with the Tennessee Department of Revenue, which can substitute for education.

Additional requirements include a valid driver's license, personal vehicle insurance, and reliable transportation.

Responsibilities

• Learn to identify and execute steps to collect delinquent revenue, including reviewing and negotiating with taxpayers.
• Research and evaluate taxpayer assets to support collection efforts and promote compliance.
• Communicate confidentially with financial institutions, attorneys, law enforcement, and other divisions.
• Interpret and explain tax laws, rules, and regulations.
• Manage case assignments, document case notes, and prioritize tasks.
• Utilize collection tools such as liens, garnishments, and assessments, and recommend fieldwork when necessary.

Additional Information

This entry-level position involves learning tax collection and enforcement procedures. Successful completion of a two-year training period leads to promotion to the Revenue Collection Officer Intermediate class. Performance during training affects employment status.

Skills and Competencies

• Effective communication, decision-making, accountability, conflict management, and adaptability.

Knowledge Areas

• Clerical skills, customer service, law and government, public safety, and security.

Tools & Equipment

• Computer, phone/headset, standard office equipment, and possibly a firearm.