Revenue Assurance Senior Analyst

Choice Hotels International; Baltimore (MD); On-site; USD 76,000 - 89,000; Full time

Job summary

Choice Hotels International in Maryland seeks a Revenue Audit Specialist to drive financial accuracy and ensure franchise revenue reporting compliance. You will conduct audits across franchise operations and serve as a franchise-facing subject matter expert on revenue matters.

The role requires strong data integrity, experience in hotel management, and proficiency with ChoiceAdvantage or similar PMS systems, plus Excel, Outlook, PowerPoint, and Word.

Qualifications

• 5+ years of progressive experience in property-level hotel management, revenue assurance, and franchise negotiations.
• Strong data integrity and process management.
• Experience negotiating with franchise owners.

Responsibilities

• Execute the revenue audit process and analyze abnormalities.
• Conduct audit walkthrough calls to review findings and corrective actions.
• Bill out and collect fees for underreported revenue and report outcomes.
• Review monthly revenue submissions for accuracy before billing.
• Enter corrections prior to billing after contacting franchise or researching revenue abnormalities.

Skills

Revenue auditing

Franchise negotiations

Data analysis

Education

Associates/Bachelor’s Degree in related field

Tools

ChoiceAdvantage

Excel

Microsoft Outlook

PowerPoint

Word

Job description

JOB SUMMARY:

Drive financial accuracy and uphold compliance standards across franchise operations by conducting revenue audits to ensure franchisee revenue reporting compliance, review and validate monthly revenue submissions for accuracy, and serve as a primary compliance authority and franchisee-facing subject matter expert.Note: This role is not eligible for visa sponsorship now or in the future.

RESPONSIBILITIES:

Execute the revenue audit process to include identifying and analyzing abnormalities in revenue reporting.Conduct audit walkthrough calls (avg. 10 weekly) to review findings, documentation requirements, and corrective actions.Bill out and collect fees for underreported revenue and report on the outcome.Review property statistics and respond to notices of relicensing, renewal, repositions, and good standing requests.Review monthly revenue submissions for accuracy prior to billing.Contact franchise and/or research revenue abnormalities and enter corrections prior to billing.

QUALIFICATIONS:

Employment ExperienceAt least 5 years of progressive experience in property-level hotel management, revenue assurance, and general experience in negotiations with franchise business owners.

Technical Skills

Proficiency in ChoiceAdvantage or other hotel property management systems is required.Proficiency in Microsoft Outlook, PowerPoint, and Word; with advanced skills in Excel.

Additional Skills & Competencies

Results-oriented with a strong sense of urgency.Strong focus on data integrity, process, and project management.Self-motivated, able to work well with others with limited supervision.Ability to handle and prioritize multiple tasks.Demonstrates key competencies to include:

• Managing complexityDriving resultsEnsuring accountability

Education Requirements

Associates/Bachelor’s Degree in related field preferred.

Salary Range

The salary range for this position is $75,553 - $88,886.Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverageLeave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observanceFinancial benefits for retirement and health savingsEmployee recognition programsDiscounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations

North Bethesda, MD

• Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
• Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ

• Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN

• Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote

Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver