Revenue Analytics & Process Improvement Specialist

Stafford County, VA

Virginia (MN)

On-site

USD 64,000 - 89,000

Full time

14 days+

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Job summary

Stafford County seeks a data analytics professional to support revenue collection operations, business systems, and data-driven decision making. You will analyze collection processes, manage automated data workflows, and develop procedures to ensure compliance and accuracy of reporting.

The role requires experience with database structures and reporting tools, SharePoint/Microsoft 365, and strong communication skills.

Qualifications

Bachelor's degree or equivalent with data analytics, information systems, economics, statistics, or related field.
Three years of relevant experience in data analysis, business systems, process improvement, revenue operations, or collections.
Experience with Microsoft Power Automate and Power Apps preferred.

Responsibilities

Reviews data, processes, reports, and system outputs for accuracy, identifies and resolves errors before they affect operations or the public.
Manages automated processes including creating, uploading, and downloading files to and from state agencies or vendors.
Develops procedures and workflows to meet tax collection and compliance standards, and documents and implements those workflows.
Serves as a departmental SharePoint and Microsoft 365 resource, supporting solution design, testing, implementation, and maintenance.
Leads and supports efforts to analyze user needs to determine functional and cross-functional requirements.
Provides end-user support on collection practices, policies, and business systems used therein.
Monitors regulatory bulletins and other sources of information related to tax revenue collection.
Works directly with department staff to align business processes with information systems.
Compiles process manuals, training documents, and other documentation to enhance staff.
Assists with the implementation, testing, and training of all new software and software upgrades.
Facilitates testing of new or enhanced software, documents results, and recommends solutions.
Coordinates with support staff, users, and vendors to develop and maintain compliance, functional area, and business process models.
Develops and maintains recurring and ad hoc reports and statistical data to support internal operations, management, audits, and external reporting requirements.
Reports, tracks, and communicates status on issues and recommendations using established reporting procedures.
Assists employees with main job functions as needed.
Performs other related duties as required.