Revenue Cycle System Support Analyst Lead - USFTGP USFTGP UMSA RCO Back End

Tampa General Hospital; Tampa (FL); On-site; USD 80,000 - 100,000; Full time

Job summary

A prominent healthcare institution in Tampa is seeking a Lead Revenue Cycle Support Analyst to optimize revenue cycle processes and technology. This role requires deep expertise in Epic systems and collaboration with IT and Revenue Cycle Operations teams. The ideal candidate will have over five years of healthcare revenue cycle experience and the necessary certifications. The position offers a full-time schedule with hybrid remote work options, embodying the organization's mission and values.

Qualifications

• Minimum of five (5)+ years of healthcare revenue cycle-related experience.
• Experience in Epic Professional Billing (PB) system support.
• High School Diploma or GED is required.

Responsibilities

• Analyze and optimize revenue cycle processes and technology.
• Partner closely with IT and Revenue Cycle Operations teams.
• Act as a liaison to ensure successful implementation of technology solutions.

Skills

Epic Professional Billing system support

Configuration

Troubleshooting

Optimization

Education

High School Diploma or GED

Bachelor's degree in Healthcare, Business, Finance or Information Technology

Associate's degree

Tools

Epic Resolute – Professional Billing

Epic Resolute – Professional Claims

Job description

Job Description

Rev Cycle System Support Analyst Lead – USFTGP RCO (260000Y1)

Description

Under the direct supervision of Assistant Director of Liaison and Analytics and according to established policies and procedures, the Lead Revenue Cycle Support Analyst performs routine analysis to evaluate and optimize revenue cycle processes and technology, with a primary focus on leveraging Epic and related systems. This role partners closely with Information Technology and Revenue Cycle Operations teams to streamline workflows, maximize system capabilities, and support departmental strategic and operational objectives. Maintains system specification and workflow documentation relevant to revenue cycle applications and processes. Acts as a liaison between IT and Revenue Cycle Operations, facilitating communication and collaboration to ensure successful implementation and support of technology solutions related to revenue cycle functions. Participates in and/or leads department task forces, focus groups and/or committees as assigned by their supervisor to meet group objectives. Employs intermediate analytical and technical evaluative processes, managerial and interpersonal perspectives. Responsible for performing job duties in accordance with the mission, vision, and values of USFTGP.

Qualifications

Required: High School Diploma or GED

Certification: Epic Resolute – Professional Billing
Epic Resolute – Professional Claims

Work Experience and Additional Information: Minimum of five (5)+ years of healthcare revenue cycle related experience. Experience in Epic Professional Billing (PB) system support, including configuration, troubleshooting, and optimization.

Bachelor's degree in Healthcare, Business, Finance or Information Technology can replace three (3) years of required operational experience; an Associate's degree can replace one (1) year.

Primary Location

Tampa

Work Locations

USF Faculty Office Building 13220 USF Laurel Dr Tampa 33612

Eligible for Remote Work: Hybrid Remote

Organization

Academic Medical Group Inc

Schedule

Full-time

Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday