Returns Warehouse Associate (Day Shift)

Orthofeet Inc; Norwood (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in specialty footwear is seeking a Warehouse Associate to manage returns processing, inventory management, and general warehouse duties. The ideal candidate will ensure efficient order fulfillment and maintain workspace organization.

Responsibilities

• Responsible for receiving, storing, and shipping products.
• Inspect items for damage or wear and determine appropriate disposition.
• Update inventory records to reflect returned items.

Job description

Established in 1984 and based in northern New Jersey, Orthofeet is a premium brand of specialty footwear, biomechanically designed to provide consumers with ultimate comfort and pain relief for improved mobility and quality of life. Orthofeet has become a leading designer and manufacturer of footwear for adults with diabetes and others with foot conditions or limited mobility. The company partners with medical professionals and DME providers throughout the US to provide patients with a wide selection of therapeutic shoes, insoles, and socks. Its products are sold online at www.orthofeet.com and on Amazon.

About the role

• Responsible for receiving, storing, and shipping products, ensuring accurate inventory management, and contributing to efficient order fulfillment.

What you'll do

• Returns Processing:
• Receive and unpack returned merchandise.
• Inspect items for damage or wear and determine appropriate disposition (restock, refurbish, or discard).
• Accurately document return reasons and update inventory systems accordingly.
• Coordinate with customer service for any discrepancies or issues related to returns.
• Clean shoes.
• Classify returned items appropriately.

• Inventory Management:
• Update inventory records to reflect returned items.
• Assist in cycle counts and inventory audits to ensure accuracy.
• Report any inventory discrepancies to the supervisor promptly.

• General Warehouse Duties:
• Maintain a clean and organized workspace.
• Adhere to all safety protocols and company policies.
• Assist with other warehouse tasks as needed, including order fulfillment and shipping preparations.

Qualifications

• Describe the experience and attributes of the ideal candidate.