Returns & Repackaging Specialist

Alfred Kärcher SE & Co. KG; Fayetteville, Northern (AR, KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

Flexible PTO

401K matching

Disability insurance

Paid sick time

Job summary

Alfred Kärcher SE & Co. KG is seeking a warehouse associate to inspect and repair packaging, process returns for warranty claims, and rebuild shipping units in a shipping/warehouse environment. You will use hand and power tools, issue credit vouchers, and coordinate with customer service on RMAs.

Role requires basic math and reading/writing, simple computer/scanner skills, and the ability to lift up to 50 pounds daily while maintaining a clean, safe workspace with PPE.

Qualifications

• High school diploma or GED, or 6+ months in warehouse/packaging/rework environments.
• Basic math, English reading/writing, and detail orientation for checking part numbers, quantities and labels.
• Basic computer or scanner skills to look up locations and inventory data.
• Knowledge of hazmat labeling and SDS handling relevant products.

Responsibilities

• Evaluate, inspect, repair, and rebox compromised merchandise, packaging, and pallets in line with quality standards.
• Process customer and dealer returns, inspecting condition and paperwork for warranty claims and credit evaluation.
• Safely operate hand tools and power tools to repair or rebuild shipping units and packaging.
• Issue credit vouchers and draft explanations for denied warranty claims; collaborate with customer service on RMAs.
• Monitor packaging supply levels, order materials, and maintain an orderly work area.

Skills

Manual dexterity

Attention to detail

Basic math

Reading & writing

Safety awareness

Education

High school diploma or GED

Tools

Hand tools

Power tools

Scanner

Job description

Evaluate, inspect, repair, and rebox compromised merchandise, packaging, and pallets in strict accordance with quality standards.

Process customer and dealer returns, inspecting condition and paperwork for warranty claims and credit evaluation.

Safely operate hand tools and power tools (drills, saws, cutters) to repair or rebuild shipping units and packaging.

Issue credit vouchers, draft explanation letters for denied warranty claims, and collaborate with customer service on RMAs.

Monitor packaging supply levels, order necessary materials (boxes, labels, pallets), and maintain an orderly work area.

It would be WOW if you would bring this in:

• High school diploma/GED or 6+ months of relevant experience in a warehouse, production, assembly, packaging, or rework environment.
• Previous experience using hand tools or power tools for repairs or packaging tasks.
• Basic math, English reading/writing, and detail-oriented skills for checking part numbers, quantities, and labels.
• Basic computer or scanner skills to look up locations, part quantities, and inventory data.
• Knowledge of hazmat labeling and Safety Data Sheets (SDS) when handling relevant products.

• Medical, Dental, and Vision plan
• Paid Holidays (11 per year)
• Flexible PTO for exempt employees; generous PTO for non-exempt employees
• HSA, FSA and 401K matching plans
• Paid sick time, as well as short and long term disability insurance

Working hours will be spent in a warehouse environment with exposure to moving mechanical parts, high places, variable temperatures, and high noise levels requiring proper PPE.

Moderate to heavy physical activity is required daily, including walking and exposure to fluctuating temperatures or vibration.

Physical Demands

• Able to lift and/or move up to 50 pounds regularly.
• Able to stand, walk, reach, and bend for up to 10 hours daily while safely operating hand tools, handling boxes, and moving pallets.

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. These may be added, removed, changed or reassigned as needed to accommodate business requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity / Affinitive Action employer – M/F/Disabled/Veteran

Together towards a clean world.

At Kärcher, a team of 15,330 people in 80 countries is working together to make the world a cleaner place. As a family company with a focus on sustainability, we firmly believe that the important things in life need extra care to ensure they stand the test of time and preserve their value in future too. We offer WOW solutions around the world for cleaning and care. In the everyday and in the extraordinary. With WOW products and WOW services.