Returns Operations Lead — Warehouse

North Coast Electric; Portland (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare

Dental Vision

Paid time off

Parental leave

401(k) match

Tuition reimbursement

Employee referral bonus

Shareholder opportunity

Disability insurance

Life insurance

Wellness program

Gym reimbursement

EAP

Job summary

North Coast Electric is seeking a Warehouse Associate to manage returns, process credits, and coordinate daily tasks in a fast-paced distribution environment. You will ensure accurate documentation, safety adherence, and timely communication with customers and internal teams.

The role expects experience in warehouse operations, use of RF scanners, and collaboration across departments. A Monday–Friday schedule with potential evening shifts supports our growing business and safety-focused culture.

Qualifications

• Experience in warehouse, returns, inventory, or related distribution is required.
• Ability to read and apply safety rules, procedures, and manuals.
• Clear written and verbal communication in a professional manner.

Responsibilities

• Coordinate job-site cleanup returns and RMA/RGA activity from receipt to disposition.
• Review returned material and supporting docs for accuracy and traceability.
• Process credits and restocking with sales writers and accurate paperwork.
• Monitor warehouse queues and support month-end requirements.
• Serve as primary responder for returns emails and resolve issues promptly.
• Coordinate daily work, prioritize tasks, and remove workflow barriers.

Skills

Warehouse experience

Communication skills

Attention to detail

Teamwork

Tools

RF scanners

Warehouse systems

Job description

North Coast Electric is seeking a Warehouse Associate to manage returns, process credits, and coordinate daily tasks in a fast-paced distribution environment. You will ensure accurate documentation, safety adherence, and timely communication with customers and internal teams.

The role expects experience in warehouse operations, use of RF scanners, and collaboration across departments. A Monday–Friday schedule with potential evening shifts supports our growing business and safety-focused culture.