Returns & Inventory Flow Coordinator

Nuage Designs Inc.; Miami (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision, life

401K with company match

PTO

Holiday Pay

Job summary

Nuage Designs in Miami, FL is seeking a Warehouse Coordinator to own the daily flow of client returns, track inbound orders, confirm courier pickups, and keep return records accurate. You will work with clients, carriers, and the warehouse floor to move items efficiently and resolve delays before shortages occur.

The role requires a high school diploma, bilingual English/Spanish, and 1–2 years in receiving or warehouse operations.

Qualifications

• High school diploma or equivalent.
• Bilingual English and Spanish is a must.
• 1–2 years of experience in receiving or warehouse operations.
• Knowledge of returns processing and inventory management.
• Ability to work in a dynamic environment and meet tight deadlines.
• Strong verbal and written communication skills to give clear instructions and communicate with other departments and providers.
• Ability to read and follow purchase orders, storage instructions, and safety procedures.

Responsibilities

• Ensure proper documentation of UPS failed pick up
• Manage from start to finish client addresses to ensure correct location and accuracy
• Maintain accurate records of all returned items, including dates adjustments.
• Resolve any issues related to return delays, such as time discrepancies or customer complaints, and work with relevant teams to fix them.
• Send out daily reminders for client return orders that need to be returned that day.
• Ensure that all of the scheduled courier pickups from the previous day were successful and re-schedule any that were not.
• Daily management of inbound order returns, including printing expected returns for the day and tracking shipments of orders not received on time.
• Liaise directly with clients regarding returns that are behind schedule
• Coordinate for rush turnaround of incoming items with other departments.
• Assist clients with additional return materials and rescheduling pickups.
• Take on any other special projects and requests as needed.

Skills

Bilingual EN/ES

1–2 years exp

Returns processing

Inventory management

Communication

Education

High school diploma

Job description

Nuage Designs in Miami, FL is seeking a Warehouse Coordinator to own the daily flow of client returns, track inbound orders, confirm courier pickups, and keep return records accurate. You will work with clients, carriers, and the warehouse floor to move items efficiently and resolve delays before shortages occur.

The role requires a high school diploma, bilingual English/Spanish, and 1–2 years in receiving or warehouse operations.