Returns Clerk

NRI 3PL; Fontana (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Staff purchase

Benefits plan

Flexible environment

Internal growth

Job summary

NRI 3PL in Fontana, CA is seeking a Returns Clerk to join the Returns team, handling warranty support, quality checks, repairs and returns for multiple clients in a fast-paced warehouse.

You will input returns data into the Warehouse Management System (WMS), communicate with clients by email, and perform quality control on warranty claims.

This role requires strong attention to detail, teamwork, and the ability to lift up to 50 lbs; supervision must be informed before applying.

Qualifications

• Must be in good standing in current position.
• Must obtain supervisor approval before applying.
• Ability to lift up to 50 lbs and tolerate dusty/noisy environments.

Responsibilities

• Ensures all returns are processed in a timely manner and as per client requirements.
• Input returns information into the system.
• Client communication via email and reporting.
• Quality control on returns and warranty claims.
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures.
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.
• Performs other duties as requested.

Skills

Teamwork

Attention to detail

Time management

Adaptability

Job description

A Day in the Life

As a Returns Clerk, you will play an important part of the Returns team by organizing and completing all warranty, quality control, repairs and returns duties. You'll be working with products from awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?

The ideal candidate is someone who is team-oriented, proactive and has a high attention to detail. You should enjoy working in a fast-paced environment and priorities that may change daily , discern any potential roadblocks while remaining focused on partnering with the supervisor and the team.

The Following Schedule Is Available For This Role

Shift: Monday-Friday 5:00am-1:30pm

Starting Pay

$18.50 an hour

Location:

LH - 9988 Redwood Ave, Fontana, CA 92335

What You’ll Bring to the Role:

• Ability to learn basic warehouse management scanning system (WMS)
• Strong attention to detail and time management skills
• Has the ability to be flexible and adapt to changing priorities

The Must Haves

• Must be in good standing in your position (i.e., good attendance, performance, no PIPs within last 3 months)
• Must make your current Supervisor/Manager aware of your interest BEFORE submitting your application
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
• Must be in good standing in your current position (i.e., good attendance, performance, no PIPs within the last 3 months)
• Must make current Supervisor/Manager aware of your interest and have their approval PRIOR to applying

Things You Will Be Doing

• Ensures all returns are processed in a timely manner and as per client requirements.
• Input returns information into the system.
• Client communication via email and reporting.
• Quality control on returns and warranty claims.
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures.
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.
• Performs other duties as requested.

Perks

• Staff purchase program - wear the brands you love!
• Staff benefits plan - chose the benefits that are right for you!
• Flexible and fun work environment - work hard and play hard!
• Internal opportunities - we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status