Returns Associate

ARTERIORS Home; The Colony (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with employer matching

Up to 3 weeks of paid time off

Paid volunteer days

9 paid holidays

Annual bonus potential

Generous employee discount

Employee referral bonus

Job summary

A creative design company in The Colony, Texas is hiring a Returns Associate. This role involves inspecting incoming goods, handling returns, and ensuring excellent customer communication. Candidates should possess a high school diploma and the ability to lift heavy items. The position offers benefits such as medical insurance, a 401(k) plan, paid time off, and employee discounts. Working hours are Monday to Friday, with occasional Saturdays required.

Qualifications

• Able to lift up to 75 pounds and stand for extended periods.
• Proactive and solutions-driven approach.
• Ability to manage multiple projects with urgency.

Responsibilities

• Inspect incoming goods and handle returns.
• Communicate effectively with internal business channels.
• Utilize digital analytics to enhance customer service.

Skills

Problem-solving

Communication

Teamwork

Organization

Digital analytics

Education

High school diploma or equivalent

Job description

Passion, curiosity, and collaboration define our team of talented design enthusiasts. We often describe the Arteriors team members as a collective of creators and problem‑solvers. They are entrepreneurial individuals with a restless spirit and a thirst for elevation, driven by an employee‑centric culture that relies upon high expectations and a commitment to continual personal growth.

With a belief that diversity and inclusiveness breeds innovation and forward‑thinking design, we have assembled a curious team that questions the status quo.

The Returns Associate represents the Arteriors’ brand through superior inspection of incoming goods and returns handling. Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction. To land this gig, you’ll need a high school diploma or equivalent and be available to work Monday‑Friday, 6a‑2:30p with occasional Saturday work.

Responsibilities

• You can lift up to 75 pounds, grasp, bend, stand and walk throughout a non‑climate controlled warehouse for extended periods of time.
• You are a strong problem‑solver with a track record for being proactive and solutions driven.
• You are able to manage multiple projects with a sense of urgency and achieve timely, accurate results.
• You have an ability to work autonomously while still being highly collaborative.
• You have excellent teamwork, communication, and organization skills.
• You are curious about how you can help utilize digital analytics to better serve our customers.
• You thrive in a fast paced, entrepreneurial environment and are a self‑motivated, confident, energetic and creative individual.

Schedule

• Monday‑Friday, 1st shift.
• Occasional Saturday work.

Benefits

• Medical, dental and vision insurance available the first day of the month after hire date.
• 401(k) with employer matching.
• Up to 3 weeks of paid time off.
• Paid volunteer days.
• 9 paid holidays.
• Annual bonus potential and merit increase potential.
• Generous employee discount.
• Employee referral bonus.