Returns Associate

2nd Swing Golf; Eden Prairie (MN); On-site; USD 22,041 - 24,796; Part time

Job summary

2nd Swing Golf in Eden Prairie, MN seeks a Returns Associate for a part-time role. You will expeditiously process online customer returns and refunds, review item conditions, and manage inventory intake and restocking steps.

Proficiency with NetSuite and MS Office is preferred, with strong organizational skills and golf knowledge helping you succeed. The position offers a friendly, customer-focused culture and a schedule Monday through Thursday, with compensation of $16-$18 per hour based on

Qualifications

• Experience with ERP systems, especially NetSuite.
• Proficiency with MS Office applications (Outlook, Excel, Teams).
• Strong organizational and multitasking abilities in a fast-paced environment.

Responsibilities

• Receiving, unboxing, and reviewing the condition of online customer returns.
• Processing customer returns and refunds within the specified timeframe.
• Manage inventory intake and re-onboarding of items.
• Identify condition changes and applicable restocking fees.

Skills

NetSuite

MS Office

Multitasking

Organizational skills

Golf knowledge

Tools

Outlook

Excel

Teams

Job description

Distribution Center
6752 Shady Oak Road
Eden Prairie, MN 55344, USA

Distribution Center
6752 Shady Oak Road
Eden Prairie, MN 55344, USA

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find:

• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment

Job Summary:

As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to give every customer a great experience.

Schedule: Monday through Thursday, (Part-Time)

Responsibilities:

• Receiving, unboxing, and reviewing the condition of online customer returns.
• Processing customer returns and refunds within the stipulated timeframe.
• Manage inventory intake and re-onboarding of items.
• Identify condition changes and applicable restocking fees.

Required Qualifications:

• 1+ year experience in NetSuite or related ERP.
• Proficient in Microsoft Office, including Outlook, Excel, and Teams.
• Ability to multitask, handle varying daily priorities and meet deadlines consistently.
• Highly organized with the ability to prioritize in a fast-paced environment.
• Knowledge of the game of golf, golf equipment, and the desire for continued learning.

Compensation : $16 - $18 per hour, based on previous experience

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.