Return to Work Coordinator

Genex Service LLC; Wayne (PA); Remote; USD 20,000 - 26,000; Full time

Job summary

The Return to Work Coordinator role at Genex Service LLC supports injured workers by coordinating medical information, managing case timelines, and communicating with employers to facilitate safe, timely returns to full duty. This remote position emphasizes collaboration with nurses, physicians, and client teams to deliver cost-effective care.

Schedule is Monday–Friday, with standard business hours. The ideal candidate may have medical office experience, strong analytical skills, and the ability

Qualifications

• High School diploma or equivalent.
• Medical experience preferred but not required.
• Analytical skills and judgment with at least one year’s medical setting exposure.
• Understanding of medical terminology and workers’ compensation regulations.
• Proficient data entry and general office equipment skills.
• Effective written and verbal communication.

Responsibilities

• Reviews injury/medical reports and formulates a plan to expedite RTW full duty.
• Determines type of injury and work status.
• Coordinates to transfer cases when appropriate to RN Case Manager for medical management.
• Contacts offices to verify information and educate regarding transitional duty programs.
• Maintains accurate, timely, and professional record entries.
• Establishes cooperative relationships with team members, clients, providers and adjusters.
• Updates management screens for accurate customer reporting.

Skills

Analytical skills

Medical terminology understanding

Data entry

Communication skills

Education

High School diploma or equivalent

Job description

Genex Service LLC

Return to Work Coordinator

US--Remote

Job ID: 26-19473

Type: Regular Full-Time

# of Openings: 1

Category: Customer Service & Support

Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Responsibilities

The RTW Coordinator reports to the Supervisor of RTWC Team and in general, works independently on routine cases. As the RTW Coordinator’s expertise and medical knowledge increases, supervision may be relaxed on more complicated issues. As a key member of the team, this position is actively involved in the daily prospective RTW management of injuries. The RTW Coordinator works closely with other team members, the nurse case manager (if one is assigned), physicians, and employers to facilitate the delivery of quality, cost-effective care to the injured worker. The responsibilities of this position are as follows.

Schedule: Monday - Friday 8:00 AM - 5:00 PM

MAJOR DUTIES AND RESPONSIBILITIES:

• Reviews injury/medical reports. Once information is verified, the RTW Coordinator formulates a plan of action to expedite RTW full duty.
• Determines type of injury and work status.
• Manages individual injuries and when appropriate, transfers file to RN Case Manager for medical case management.
• Contacts appropriate offices to verify information, promote and educate regarding customers transitional duty programs
• Maintains accurate, timely, and professional record entries.
• Establishes and facilitates cooperative relationships with other team members, client companies, providers and adjusters
• Updates all necessary screens for the management data for accurate customer reporting

Qualifications

• High School diploma or equivalent.
• Medical experience preferred but not required.
• Analytical skills and judgment evidenced by a minimum of one year’s experience or education in a medical setting/field.
• Understanding of medical terminology, medical office procedures and workers’ compensation regulations.
• Proficient in data entry, word processing and skilled in the use of general office equipment.
• Ability to communicate effectively, both written and orally, with persons at various levels

Benefits

We’re committed to supporting your ultimate well‑being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $14.71 - $19.00 hourly, and will be based on a number of additional factors including skills, experience, and education.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-CF1

#LI-REMOTE

$14.71 - $19.00 hourly

Equal employment opportunity, including veterans and individuals with disabilities.

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