Return Logistics

WS Audiology USA; Hauppauge (NY); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

WS Audiology USA is seeking a Return Logistics Associate to manage the intake and processing of incoming packages at our facility in Hauppauge, NY. The role includes handling mail, digitizing service records, and supporting returns and credits through standardized workflows.

The position emphasizes attention to detail, organization, and the ability to streamline digitization processes to improve efficiency and accuracy in logistics operations.

Qualifications

• Experience in logistics or mailroom operations.
• Strong organizational skills.
• Ability to digitize processes.

Responsibilities

• Process all incoming packages (opening, sorting, and routing).
• Digitize service records and paperwork as part of the workflow.
• Configure digitization settings to support returns and credits.
• Drive salvage and outbound processing for returns, credits, and disposal where applicable.

Skills

Attention to detail

Organization

Mail handling

Job description

WSA - Wonderful Sound for All is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Our portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Return Logistics Associate is responsible to process all incoming packages.

Duties include but not limited to;

• mail opening
• Service digitization
• configurable digitization
• return for credit
• salvage and outbound processing

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.