Return Goods Coordinator

Broan-NuTone LLC; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Company paid life insurance

Disability insurance

Retirement plans

Paid time off

Wellness program

Education assistance

Parental leave

Employee assistance programs

Job summary

Broan-NuTone is seeking a Returned Goods Coordinator to analyze and remedy returned products, reading BOMs and design prints to assist repairs. The role involves testing, rework, and coordinating with teams to ensure saleable resale or proper disposal.

The position emphasizes safety, accuracy, and the ability to work independently within a team, using tools and measurement devices to diagnose issues and support customer service investigations.

Qualifications

• Ability to read drawings and schematics or willingness to be trained.
• Proficiency with measurement tools and electrical testing equipment.
• Strong communication and teamwork skills.
• Detail oriented with precision in work output.

Responsibilities

• Analyze, document, and remedy returned products.
• Coordinate work to process returns into saleable conditions or disposal.
• Uphold Broan safety standards including PPE.
• Repair and rework on product returns and damaged goods.
• Test and evaluate product and identify root causes of malfunctions.
• Maintain department tools and equipment and assist in audits.
• Complete customer service investigations into returns.

Skills

Team communication

Detail oriented

Problem solving

Independent work

Tools

AS400

WMS

Microsoft Office

Agile

Power/tools handling

Job description

Join a Company That’s Redefining Air and Improving Lives At Broan-NuTone, we don’t just lead the residential ventilation industry in North America, we’re shaping its future. Through innovation, ingenuity, and a relentless focus on quality, we’re on a mission to be the most trusted and forward-thinking manufacturer of residential ventilation solutions. Our impact is everywhere: in more than 110 million homes across North America, where our products help families breathe easier every day. In fact, we move nearly 13 trillion cubic feet of fresh air annually; a testament to the scale and significance of what we do. Behind that impact are our 2,000+ entrepreneurs working across four countries, driven by a shared passion for innovation and excellence. Our products are crafted in our three manufacturing facilities and supported by a network of trusted partners. Together, we bring to life a powerful portfolio of industry-leading brands, including Broan-NuTone, Zephyr, BEST, and Venmar.

A Culture Built on Purpose and Values

What truly sets us apart is how we work. Our Core Values, Safety, Trust, Entrepreneurial Spirit, and Bias for Action, guide every decision we make and every interaction we have. We’re proud to foster a collaborative, high-energy culture where ideas thrive, innovation is encouraged, and people feel empowered to make an impact. Our purpose is simple yet powerful: improving lives through better air. Every product we create is designed to make homes healthier, more comfortable, and longer lasting; helping families flourish and giving professionals solutions they can trust. It’s meaningful work we can stand behind.

Part of Something Bigger

Founded in 1932, Broan-NuTone is a cornerstone of Madison Air, one of the fastest-growing companies transforming the future of air. In April 2026, Madison Air went public on the New York Stock Exchange (MAIR), reflecting its remarkable growth and momentum. Today, Madison Air includes: 8,000+ entrepreneurs worldwide $10 billion in enterprise value 42 manufacturing facilities across 11 countries Together, we’re united by a bold mission: to make the world safer, healthier, and more productive through the transformative power of air.

Ready to make your mark? Join us and help improve lives with better indoor air quality.

Business Job Title: Returned Goods Coordinator

Job Summary

The Return Goods Coordinator will analyze, document, and remedy returned products by sorting, testing, and use of tooling with company electronic resources. This individual will coordinate the work required to process returned or non-standard product into saleable conditions or for disposal.

Job Responsibilities

• Know and uphold Broan safety standards including the use of PPE.
• Uphold quality standards and assist in the quality checks.
• Ensure product specification and safety standards are met through use of measurement tools and electrical testing equipment.
• Read and interpret BOMs and design prints to assist in repairs.
• Repair and perform rework on product returns and damaged goods.
• Test and evaluate product.
• Troubleshoot and analyze products to identify root cause of product malfunction.
• Perform data entry for report completion.
• Safely operate a manlift in accordance with company policy.
• Maintain department tools and equipment.
• Coordinate special projects as assigned.
• Complete customer service investigations into products/returns.

Job Requirements

• Knowledgeable to work from drawings and schematics, or willing to be trained.
• Effective use of power and hand tools, including measurement tools and electrical testing equipment (caliper, micrometer, tape measure, multi-meter and hi-pot tester).
• Work well in team environment and effectively communicate.
• Problem solving skills.
• Detail oriented to perform work that requires precision and accuracy.
• Proficient computer skills required.
• Previous AS400, WMS, Agile, and Microsoft Office experience are preferred.
• Can work independently to drive objectives to closure.
• Broan product familiarity is strongly preferred.

Physical Requirements

• Ability to lift 35 pounds regularly, occasional lifting up to 50 pounds.
• Climb ladders as needed.

At Broan NuTone, we take pride in offering exceptional benefit packages and a highly competitive pay structure to our employees.

Benefits

• health
• dental and vision insurance
• company paid life insurance
• disability insurance
• retirement plans
• paid time off
• wellness program
• education assistance
• parental leave
• employee assistance programs

In addition, we provide a competitive pay structure that rewards our employees for their hard work and dedication, ensuring that they are compensated fairly for their contributions.

Join our team and enjoy the peace of mind and financial stability that comes with our outstanding benefits and competitive pay.

As the foremost provider of fresh air solutions in North America, Broan-NuTone® firmly believes that better quality of air means a better quality of life. For almost a century, we have been at the forefront of designing and distributing residential ventilation products that enhance indoor air quality and elevate every household's living standard. Our products include range hoods, ventilation fans, heater/fan/light combos, balanced ventilation systems, built-in heaters, and attic ventilators, Broan-NuTone® LLC is proud to be an ENERGY STAR® Partner of the Year and Sustained Excellence Award Recipient.