Retrofit & Reliability Engineer: Data-Driven Aviation

Quest Global; Chula Vista (CA); On-site; USD 72,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Short/Long Term Disability

Paid time off

Referral program

Job summary

Quest Global in Chula Vista, CA is seeking a Retrofit and Reliability Engineer to support retrofit management, maintain data, generate reports, and coordinate with internal teams using CRM Dynamics, Excel, Power BI, and other O365 tools.

You will build Power BI dashboards, reconcile data from operators, manage schedules, assist with procurement and service bulletin prep, and ensure accurate dashboards and documentation for retrofit programs.

Qualifications

• High attention to detail when working with aircraft and assembly-level configuration data.
• Strong ability to analyze, structure, and validate data quickly and accurately.

Responsibilities

• Create, update and maintain retrofit status for aircraft and major assemblies in CRM Microsoft Dynamics.
• Create and manage Excel tracking tables used by Product Support Engineers (PSEs), Airline Support Managers (ASMs), Asset Management (AMP), Provisioning and operators.
• Collect, validate, and reconcile operator-provided retrofit data.
• Build and maintain Power BI dashboards for spares, failure rates, completions, and other CRM-driven metrics.
• Use or learn DAX and basic SQL logic to support custom report calculations.
• Manage daily communication via Outlook; collaborate through Teams and SharePoint.
• Support meetings with PSEs, ASMs, and Supply Chain by providing accurate data and status updates.
• Maintain organized documentation and shared files.
• Assist with project scheduling and task prioritization using Teams Tasks/Planner.
• Support procurement planning, rotable coordination, and milestone tracking across retrofit programs.
• Support preparation of Service Bulletins to implement design changes, inspect for field issues, or to address quality escapes in the field.
• Management of our product support requirements including tracking operational interruptions, component reliability, removals, repair development, spare asset availability, and spare part sales.
• Update CRM entries and case creation for assigned retrofit programs.
• Accurately review and track Excel tables for internal teams and operators.
• Provide daily/weekly Power BI dashboards and reports.
• Update meeting notes, action trackers, and SharePoint-managed documentation.

Skills

Attention to detail

Data analysis

Education

B.S. degree in appropriate discipline

Tools

Excel (Advanced)

Power BI

DAX

SQL

MS Dynamics

SAP

Job description

Quest Global in Chula Vista, CA is seeking a Retrofit and Reliability Engineer to support retrofit management, maintain data, generate reports, and coordinate with internal teams using CRM Dynamics, Excel, Power BI, and other O365 tools.

You will build Power BI dashboards, reconcile data from operators, manage schedules, assist with procurement and service bulletin prep, and ensure accurate dashboards and documentation for retrofit programs.