Retirement Plan Operations & Compliance Specialist

FinDec; California; Hybrid; USD 70,000 - 110,000; Full time

Job summary

FinDec is seeking a Retirement Plan Administrator to deliver accurate, compliant retirement plan administration services. You will ensure ERISA compliance and coordinate across teams to maintain data integrity.

You will manage day-to-day administration of 401(k), Profit Sharing, Defined Benefit, and 403(b) plans, perform testing, and support clients with regulatory requirements. The role emphasizes collaboration, process improvement, and client service.

Qualifications

• Strong analytical, organizational, and problem-solving abilities.
• Proficiency in Excel and Microsoft Office.
• Excellent customer service, written and verbal communication.
• Experience with retirement plan administration systems and workflow.
• Experience working in a collaborative, process-driven environment with clear accountability and workflow ownership.
• Demonstrated ability to manage multiple plans and deadlines in a fast-paced setting.

Responsibilities

• Administer qualified retirement plans in accordance with plan documents, ERISA regulations, and IRS/DOL requirements.
• Perform eligibility tracking, contribution calculations, payroll reconciliation, mandatory distributions and trust asset balancing.
• Conduct and interpret compliance testing (ADP/ACP, 410(b), 401(a)(4), top-heavy, etc.), identify failures, and recommend corrective actions in alignment with IRS/DOL regulations.
• Maintain working knowledge of ERISA, IRS, and DOL regulations and apply that knowledge to real-time plan administration decisions.
• Serve as a knowledgeable resource to plan sponsors and advisors, providing guidance on plan operations and regulatory requirements.
• Communicate clearly and proactively with clients regarding deadlines, data needs, and compliance obligations.
• Coordinate and drive work across internal teams and external vendors (e.g., Congruent, EGPS), ensuring deliverables are accurate, timely, and aligned with plan requirements.
• Ensure accurate plan data and actively manage workflow progression across FinDec platforms, identifying bottlenecks and driving work to completion.
• Maintain strict data integrity across all systems; ensure Salesforce cases, tasks, and plan records accurately reflect current status and activity.
• Use system reports and Excel to reconcile data, resolve discrepancies, and support compliance testing.
• Maintain timely system updates and adapt to new platforms, software, and automation tools to support efficiency, scalability, and cross-team visibility.

Skills

Analytical thinking

Organizational skills

Problem-solving

Excel

Microsoft Office

Customer service

Communication

Collaborative teamwork

Education

College degree in Accounting, Finance, Mathematics, or related field

Tools

Excel

Microsoft Office

Job description

FinDec is seeking a Retirement Plan Administrator to deliver accurate, compliant retirement plan administration services. You will ensure ERISA compliance and coordinate across teams to maintain data integrity.

You will manage day-to-day administration of 401(k), Profit Sharing, Defined Benefit, and 403(b) plans, perform testing, and support clients with regulatory requirements. The role emphasizes collaboration, process improvement, and client service.