Retirement Plan Administrator

FinDec; California; Hybrid; USD 70,000 - 110,000; Full time

Job summary

FinDec is seeking a Retirement Plan Administrator to deliver accurate, compliant retirement plan administration services. You will ensure ERISA compliance and coordinate across teams to maintain data integrity.

You will manage day-to-day administration of 401(k), Profit Sharing, Defined Benefit, and 403(b) plans, perform testing, and support clients with regulatory requirements. The role emphasizes collaboration, process improvement, and client service.

Qualifications

• Strong analytical, organizational, and problem-solving abilities.
• Proficiency in Excel and Microsoft Office.
• Excellent customer service, written and verbal communication.
• Experience with retirement plan administration systems and workflow.
• Experience working in a collaborative, process-driven environment with clear accountability and workflow ownership.
• Demonstrated ability to manage multiple plans and deadlines in a fast-paced setting.

Responsibilities

• Administer qualified retirement plans in accordance with plan documents, ERISA regulations, and IRS/DOL requirements.
• Perform eligibility tracking, contribution calculations, payroll reconciliation, mandatory distributions and trust asset balancing.
• Conduct and interpret compliance testing (ADP/ACP, 410(b), 401(a)(4), top-heavy, etc.), identify failures, and recommend corrective actions in alignment with IRS/DOL regulations.
• Maintain working knowledge of ERISA, IRS, and DOL regulations and apply that knowledge to real-time plan administration decisions.
• Serve as a knowledgeable resource to plan sponsors and advisors, providing guidance on plan operations and regulatory requirements.
• Communicate clearly and proactively with clients regarding deadlines, data needs, and compliance obligations.
• Coordinate and drive work across internal teams and external vendors (e.g., Congruent, EGPS), ensuring deliverables are accurate, timely, and aligned with plan requirements.
• Ensure accurate plan data and actively manage workflow progression across FinDec platforms, identifying bottlenecks and driving work to completion.
• Maintain strict data integrity across all systems; ensure Salesforce cases, tasks, and plan records accurately reflect current status and activity.
• Use system reports and Excel to reconcile data, resolve discrepancies, and support compliance testing.
• Maintain timely system updates and adapt to new platforms, software, and automation tools to support efficiency, scalability, and cross-team visibility.

Skills

Analytical thinking

Organizational skills

Problem-solving

Excel

Microsoft Office

Customer service

Communication

Collaborative teamwork

Education

College degree in Accounting, Finance, Mathematics, or related field

Tools

Excel

Microsoft Office

Job description

JOB SUMMARY

At FinDec, the Retirement Plan Administrator plays a critical role in delivering accurate, compliant, and high-quality retirement plan administration services. This position supports our mission to provide reliable, people-forward service by combining strong technical expertise with collaborative workflows, technology, and continuous process improvement.

This role is responsible for the day-to-day administration of qualified retirement plans, including 401(k), Profit Sharing, Defined Benefit, and 403(b) plans, ensuring compliance with ERISA, IRS, and plan document provisions while contributing to operational excellence across teams.

DUTIES & ESSENTIAL JOB FUNCTIONS

• Administer qualified retirement plans in accordance with plan documents, ERISA regulations, and IRS/DOL requirements.
• Perform eligibility tracking, contribution calculations, payroll reconciliation, mandatory distributions and trust asset balancing.
• Conduct and interpret compliance testing (ADP/ACP, 410(b), 401(a)(4), top-heavy, etc.), identify failures, and recommend corrective actions in alignment with IRS/DOL regulations.
• Maintain working knowledge of ERISA, IRS, and DOL regulations and apply that knowledge to real-time plan administration decisions.
• Serve as a knowledgeable resource to plan sponsors and advisors, providing guidance on plan operations and regulatory requirements.
• Communicate clearly and proactively with clients regarding deadlines, data needs, and compliance obligations.
• Coordinate and drive work across internal teams and external vendors (e.g., Congruent, EGPS), ensuring deliverables are accurate, timely, and aligned with plan requirements.
• Ensure accurate plan data and actively manage workflow progression across FinDec platforms, identifying bottlenecks and driving work to completion.
• Maintain strict data integrity across all systems; ensure Salesforce cases, tasks, and plan records accurately reflect current status and activity.
• Use system reports and Excel to reconcile data, resolve discrepancies, and support compliance testing.
• Maintain timely system updates and adapt to new platforms, software, and automation tools to support efficiency, scalability, and cross-team visibility.

OTHER FUNCTIONS AND RESPONSIBILITIES

Perform other duties as assigned.

SKILLS AND QUALIFICATIONS

• College degree in Accounting, Finance, Mathematics, or related field (or equivalent experience).
• Strong analytical, organizational, and problem-solving
• Proficiency in Excel and Microsoft Office
• Excellent customer service, written and verbal communication
• Experience with retirement plan administration systems and workflow
• Experience working in a collaborative, process-driven environment with clear accountability and workflow ownership.
• Demonstrated experience managing multiple plans and deadlines simultaneously in a fast-paced environment.

REQUIRED

• Minimum 2 years related experience or equivalent combination of education and
• Qualified 401(k) Administrator Designation (QKA)

PREFERRED

• Qualified 401(k) Consultant and/or Qualified Pension Administrator (QPA).

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

Work is primarily sedentary in nature, no special demands are required