Retirement Plan Consultant - TPA/DPS

NBT Bancorp Inc.; New York (NY); Hybrid; USD 71,000 - 95,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Medical Coverage

Dental and Vision Coverage

401(k) with employer matching

Job summary

NBT Bank is seeking a detail‑oriented professional to oversee recordkeeping, administration, and servicing for a portfolio of employee benefit plans. You will ensure adherence to pension laws, manage client communications, and support project activities across internal teams.

The role emphasizes data analysis, Excel proficiency, and effective written and verbal communication. A strong emphasis on accuracy, regulatory knowledge, and timely service delivery is required.

Qualifications

• Associate degree with 2 years' experience or equivalent.
• ASPPA or other industry designations preferred.

Responsibilities

• Proactively ensure plans are administered in compliance with plan provisions and pension laws; communicate with clients, sponsors and advisors.
• Perform daily report monitoring and document pertinent client communication; provide project management support.
• Coordinate amendments and maintain recordkeeping items across plans with internal teams.

Skills

MS Office

Excel

Communication

Report writing

Research tools

Data analysis

Problem solving

Education

Associate degree

Job description

Pay Range: $71,160.00 - $94,903.00

Deliver client service for recordkeeping, administration and servicing of assigned book of business to promote revenue growth, productivity and exceptional levels of client satisfaction.

Education and Experience

Associate degree and two (2) years' experience, or equivalent combination of education and experience. ASPPA or other industry designations (such as NIPA or CEBS) preferred.

Skills and Abilities

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Must have knowledge of advanced Microsoft Office applications, specifically Word and Excel.
• Ability to prepare routine reports and correspondence.
• Ability to communicate effectively with both internal and external contacts.
• Ability to competently use research tools to obtain knowledge of and apply current regulations.
• Ability to prepare spreadsheets, reconcile numbers and analyze financial data.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to develop application software skills provided by internal training.

Tasks Performed

• 45% Proactively ensure plans are administered in compliance with plan provisions and current pension laws and regulations. Discuss the compliance testing process/results and all required government filings. Ensure that all services are delivered within documented service standards through timely communication with clients, plan sponsors, advisors, internal teams and day to day contacts.
• 30% Daily report monitoring and management, document pertinent client communication and provide internal and external project management support.
• 20% Effectively communicate with all technical and support teams to ensure that recordkeeping items are maintained for all assigned plans, including coordination of all plan amendments.
• 5% Other duties as assigned.

Physical Requirements

Communicate effectively with internal and/or external customers. Stationary 75% of time or greater. Move Objects to Maximum 10 lbs.

Why Work at NBT

At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success.

Wellbeing

At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.

Community Involvement

NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.

Culture

NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.

Career Development

Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.

Total Rewards

NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.

Business Stability

NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.

Benefits for Full-Time Employees

• Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
• Parental Leave: Six weeks of paid leave at 100% of your salary.
• Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
• Dental and Vision Coverage: Ensuring your overall health and well-being.
• Flexible Spending Accounts: For healthcare and dependent care expenses.
• Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
• Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
• Voluntary Benefits: Including hospital, accident, and critical illness coverage.
• Retirement Plans:Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
• Adoption Assistance: Supporting your growing family.
• Tuition Reimbursement: Invest in your education and career growth.
• Employee Assistance Program (EAP): Access to support and resources.
• Pet Insurance: For all your furry friends.
• Financial and Banking Services: Various banking services benefits and financial planning assistance.

Benefits for Part-Time Employees Working 20+ Hours/Week

• Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
• Dental and Vision Coverage: Ensuring your overall health and well-being.
• Voluntary Benefits: Including hospital, accident, and critical illness coverage.
• Generous Parental Leave: Six weeks of paid leave at 100% of your salary.

Benefits for All Part-Time Employees

• Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future.
• Paid Sick and Safe Leave: For your health and safety.
• Employee Assistance Program (EAP): Access to support and resources.
• Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

NBT Bank offers a stimulating work environment that recognizes talent and encourages teamwork. Our employees benefit from a total compensation package, including competitive salary, bonuses and a wide range of benefits for eligible employees.

EEO is the law. EEO is the Law Poster Supplement Pay Transparency Nondiscrimination Provision Family Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA)

NBT Bank is an equal opportunity employer and fully supports a diversified environment. We do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status or veteran status, recently separated veterans, genetic information, victims of domestic violence and stalking or any other class protected by Federal, State or local law.

This policy applies to all terms of employment. NBT Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the Careers website or submission process, please call 1-888-804-1771 or contact us via email at [e-mail]. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 PM EST.