Retirement Benefits Examiner I: Member Data & Service

Wayne State University; New York (NY); Hybrid; USD 54,655 - 71,314; Full time

Job summary

A prominent educational institution in New York is seeking a Teachers’ Retirement Examiner 1 to manage retirement services including processing loans and communicating with members. The ideal candidate should have strong customer service and organizational skills. This position requires two years of relevant experience and may allow for employment through a non-competitive program. Salary ranges from $54,655 to $71,314, with a hybrid work schedule.

Qualifications

• Two years of experience in reconciling accounts or collecting/analysing data.
• Experience explaining policy or benefit information is preferred.
• Ability to work collaboratively as part of a team and manage deadlines.

Responsibilities

• Process retirement data and maintain loans.
• Communicate effectively with active members and retirees.
• Evaluate service requests for accuracy of benefits.

Skills

Customer service

Account reconciliation

Policy explanation

Communication skills

Organizational skills

Education

Associate degree or higher

Job description

A prominent educational institution in New York is seeking a Teachers’ Retirement Examiner 1 to manage retirement services including processing loans and communicating with members. The ideal candidate should have strong customer service and organizational skills. This position requires two years of relevant experience and may allow for employment through a non-competitive program. Salary ranges from $54,655 to $71,314, with a hybrid work schedule.