Retirement Benefits Administrator

Zenith American Solutions; Pittsburgh (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental coverage

401(k) with company match

Paid time off

Career growth

More benefits

Job summary

Zenith American Solutions is seeking a Retirement Benefits Clerk in Pittsburgh to perform administrative duties validating retirement benefits applications in accordance with company policies and plan guidelines. The role requires handling PHI/PII with discretion and maintaining accuracy in document review.

Responsibilities include facilitating verification, communicating with participants, and supporting processing and special projects as needed.

Qualifications

• High school diploma or GED required.
• At least six months of professional experience.
• Ability to read, analyze, and interpret plan documents and regulations.
• Strong written and verbal communication skills.
• Ability to handle PHI/PII discreetly.
• Detail-oriented with solid organizational skills.
• Proficient with MS Office applications.
• Experience in retirement/benefits administration preferred.

Responsibilities

• Verifies all required documents are received to process applications.
• Reviews documents for accuracy and completeness; ensures required entries and signatures are present.
• Contacts participants by phone or in writing to obtain missing documents.
• Forwards completed applications for processing and escalation as needed.
• Performs research and validation of submitted documents when needed.
• Resolves escalated issues and inquiries.
• Assists with special projects as requested by management.
• Performs other duties as assigned.

Skills

Communication

Reading & analysis

Discretion

Organization

Math skills

MS Office

Education

High School Diploma or GED

Tools

MS Office

Job description

Zenith American Solutions is seeking a Retirement Benefits Clerk in Pittsburgh to perform administrative duties validating retirement benefits applications in accordance with company policies and plan guidelines. The role requires handling PHI/PII with discretion and maintaining accuracy in document review.

Responsibilities include facilitating verification, communicating with participants, and supporting processing and special projects as needed.