Retirement Benefits Administrator (401k + PTO)

Zenith-American; Pittsburgh (Allegheny County); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Retirement plan 401(k) with company 4%

Paid time off

Job summary

Zenith American Solutions is seeking a Retirement Benefits Clerk to verify and process retirement benefits applications in accordance with plan guidelines. The role involves reviewing documents, obtaining missing information, and communicating with participants to ensure complete and accurate submissions.

Qualified candidates will have a high school diploma or GED, at least six months in a professional setting, and strong discretion handling sensitive information.

Qualifications

• Six months experience in a professional environment.
• Ability to read, analyze, and interpret general business materials.

Responsibilities

• Maintains current knowledge of assigned Plan(s).
• Verifies all required documents are received to process applications.
• Reviews submitted documents for accuracy and completeness.
• Verifies signatures where needed and determines if additional documentation is required.
• Contacts participants to obtain missing information and forwards completed applications for processing.
• Resolves escalated issues and assists with special projects as requested.

Skills

Customer service

Attention to detail

MS Office

Verbal and written communication

Discretion

Education

High school diploma or GED

Tools

MS Office

Job description

Zenith American Solutions is seeking a Retirement Benefits Clerk to verify and process retirement benefits applications in accordance with plan guidelines. The role involves reviewing documents, obtaining missing information, and communicating with participants to ensure complete and accurate submissions.

Qualified candidates will have a high school diploma or GED, at least six months in a professional setting, and strong discretion handling sensitive information.