Retiree Health Benefits Advisor

City of New York; New York (NY); On-site; USD 68,000 - 96,000; Full time

Benefits offered by this job

55a Program

Public Service Loan Forgiveness

Job summary

The City of New York’s Office of Labor Relations seeks an Insurance Advisor to support the Retiree Client Service Department, handling retiree health benefits, Medicare Part B reimbursement, and enrollment for thousands of retirees and dependents.

You'll respond to inquiries, guide enrollment, and coordinate with carriers and pension systems. NYC residency is generally required; opportunites under the 55-a program and federal loan forgiveness programs are available.

Qualifications

• Bachelor's degree plus one year of full-time paid experience within the last six years in fire, casualty or surety insurance as a corporate insurance manager, insurance agent, insurance underwriter or insurance broker.
• High school graduation or GED with five years of satisfactory experience within the last six years as described in (a) above.
• Equivalent combination of education and experience; high school graduates with at least one year of experience in the last six years as described in (a) above.

Responsibilities

• Respond to retirees' inquiries by phone, email, and in person.
• Guide employees through the health insurance enrollment process.
• Coordinate with operations, carriers, and pension systems to resolve complex insurance cases.
• Provide COBRA counseling and benefits guidance to survivors, including line-of-duty survivors.
• Meet quality, quantity, and timeliness standards per department guidelines.

Education

Bachelor's degree + 1 year of full-time insurance experience in fire, casualty or surety as a corporate manager/agent/underwriter/broker

High school graduation or GED with 5 years of relevant insurance experience

Equivalent education/experience; high school diploma with 1 year experience in described roles

Job description

The City of New York’s Office of Labor Relations seeks an Insurance Advisor to support the Retiree Client Service Department, handling retiree health benefits, Medicare Part B reimbursement, and enrollment for thousands of retirees and dependents.

You'll respond to inquiries, guide enrollment, and coordinate with carriers and pension systems. NYC residency is generally required; opportunites under the 55-a program and federal loan forgiveness programs are available.