Retired LEO Security Officer/Concierges - San Francisco Area

Protos Security; San Francisco (CA); On-site; USD 76,000 - 90,000; Full time

Job summary

Protos Security in San Francisco is seeking an Armed Security Guard/Concierges to provide front-line security and guest services. This full-time role blends access control with concierge duties to ensure safety and satisfaction for guests, employees, and vendors on site.

Responsibilities include monitoring access points, screening entrants, maintaining visitor/vendor logs, issuing badges, and escorting authorized individuals to restricted areas.

Qualifications

• Active or retired law enforcement or military with security background.
• Valid California BSIS Guard Card.
• Active California CCW.
• High school diploma or GED.
• Strong communication and customer service skills.
• Professional appearance and demeanor.
• Basic computer and report-writing skills.
• Discretion with sensitive information.
• Honorably retired LEO.

Responsibilities

• Monitor and control access points for employees, guests, and vendors.
• Screen entrants for proper identification, credentials, or authorization badges.
• Verify access authorization for restricted or sensitive areas.
• Maintain logs of visitor and vendor entry/exit activity.
• Issue visitor badges or passes according to policy.
• Report unauthorized access attempts or irregularities.
• Provide directions and general property information.
• Escort authorized individuals to restricted areas as needed.
• Coordinate support services with maintenance, facilities, and management.

Skills

Communication

Customer service

Discretion with sensitive information

Professional appearance

Report writing

Education

High school diploma or GED

Job description

Armed Security Guard/Concierges - San Francisco Area

Job Type: Full Time

Pay Range: $55.00

Position Summary

We are seeking a professional and service-oriented Access Control & Concierge Security Officer to provide front-line security and guest services, This role blends security responsibilities with concierge-level customer service, ensuring the safety and satisfaction of all guests, employees, and vendors while maintaining site integrity and access protocols.

Key Responsibilities

Access Control & Screening

• Monitor and control access points for employees, guests, and vendors.
• Screen all entrants for proper identification, credentials, or authorization badges.
• Verify access authorization for restricted or sensitive areas.

Visitor & Vendor Documentation

• Maintain accurate logs of visitor and vendor entry/exit activity.
• Issue visitor badges or passes according to company policy.
• Report any unauthorized access attempts or irregularities.

Concierge Duties

• Provide directions and general property information.
• Serve as a primary point of contact (POC) for internal staff and facilities teams.
• Escort authorized individuals to restricted or secured areas as needed.
• Communicate effectively with internal departments, such as maintenance, facilities, and management, to coordinate support services.

Minimum Qualifications

• Must be Active or Retired Law Enforcement or Military with a background in Security or Military Police.
• Possess a valid California Guard Card issued by the Bureau of Security and Investigative Services (BSIS).
• Active California CCW
• High school diploma or GED.
• Strong communication and customer service skills.
• Professional appearance and demeanor.
• Basic computer and report-writing skills.
• Ability to handle sensitive information with discretion.
• Must be honorably retired LEO

Preferred Qualifications

• Experience in concierge, access control, or front desk security roles.
• Prior experience in residential, commercial, or corporate office environments.

Physical Requirements

• Ability to stand or sit for prolonged periods.
• Must be able to walk short distances, occasionally escorting individuals across site premises.
• May occasionally lift up to 25 lbs.

Work Environment

• Typically stationed at lobby/reception areas or secured access points.
• Indoor work environment with regular communication via phone, radio, or intercom systems.
• May include exposure to high foot traffic and frequent interaction with the public.

Legal & Compliance Notice

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.)