Retention Analytics Lead — Business Ops & Insights

Dev; Colorado Springs (CO); On-site; USD 63,150 - 90,000; Full time

Benefits offered by this job

Health perks

Career opportunities

Job summary

A telecommunications leader in Colorado Springs is seeking a Business Operations Analyst focused on retention analytics. The role involves developing strategic initiatives, optimizing profitable customer strategies, and providing actionable insights to executives. Candidates should possess strong analytical skills and experience with SQL and Tableau. A Bachelor's degree is required, with a Master's degree preferred. The position offers a salary range of $63,150 to $90,000 annually, along with various health benefits.

Qualifications

• 2+ years experience in data-driven analytics or strategy role.
• Experience building models, forecasts, budgets, and dynamic reports.
• Strong quantitative skills capable of driving actionable recommendations.

Responsibilities

• Develop strategic initiatives with project management mindset.
• Report forecasts and budgets for customer offers and churn.
• Measure performance to identify key opportunities and risks.

Skills

Analytical skills

SQL

Tableau

Excel

Project management

Communication

Time management

Education

Bachelor's degree

Master’s Degree in Business, Analytics, Mathematics, Statistics

Tools

SQL databases

Tableau

Excel

Job description

A telecommunications leader in Colorado Springs is seeking a Business Operations Analyst focused on retention analytics. The role involves developing strategic initiatives, optimizing profitable customer strategies, and providing actionable insights to executives. Candidates should possess strong analytical skills and experience with SQL and Tableau. A Bachelor's degree is required, with a Master's degree preferred. The position offers a salary range of $63,150 to $90,000 annually, along with various health benefits.