Retail Zone Specialist - Merchandising & Customer Care

Ollie's Bargain Outlet; Gaffney (SC); On-site; USD 17,000 - 23,000; Full time

Job summary

Ollie’s Bargain Outlet is seeking a Retail Zone Specialist to assist customers and maintain the store’s appearance. The role focuses on a designated zone, delivering friendly customer service, merchandising with current promotions, and keeping pricing accurate.

The position requires a team-oriented mindset, flexibility to work evenings, weekends, and holidays, and a commitment to Ollie’s core values. This is an in-store, hands-on role within a fast-paced retail environment.

Qualifications

• High School diploma or equivalent preferred.
• Positive attitude and team player who interacts well with customers and associates.
• Ability to work evenings, weekends, and holidays on a regular basis.

Responsibilities

• Ensure that all product within the department is merchandised and recovered per the visual merchandise standards.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, and training new Associates.
• Maintain assigned zone in a neat and organized fashion and complete additional responsibilities as assigned.

Skills

Customer service

Team player

Positive attitude

Education

High School diploma or equivalent

Job description

Ollie’s Bargain Outlet is seeking a Retail Zone Specialist to assist customers and maintain the store’s appearance. The role focuses on a designated zone, delivering friendly customer service, merchandising with current promotions, and keeping pricing accurate.

The position requires a team-oriented mindset, flexibility to work evenings, weekends, and holidays, and a commitment to Ollie’s core values. This is an in-store, hands-on role within a fast-paced retail environment.