Retail Wine Sales Representative - Total Wine, Wilmington, NC

Empire Distributors; Wilmington (NC, DE); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Retail Wine Sales Representative to support their sales team in Wilmington, N.C. In this dynamic role, you will engage with retail outlets, manage customer accounts, and ensure exceptional service while promoting a diverse range of beverages. This position offers competitive wages, growth opportunities, and excellent benefits, making it an exciting opportunity for individuals passionate about sales and customer relations. Join a forward-thinking company where your contributions will directly impact the success of the sales team and the satisfaction of valued customers.

Benefits

Health Care

Retirement Plans

Paid Time Off

Company-Paid Life Insurance

Supplemental Aflac

Legal Plans

Qualifications

• 1-3 months related experience or training preferred.
• Must hold a valid Alcohol Sales Permit.

Responsibilities

• Service and maintain accounts, process orders, and provide customer service.
• Travel within the assigned territory to call on customers and solicit orders.

Skills

Customer Service

Sales Skills

Order Processing

Communication

Education

High School Diploma or GED

Tools

Order Processing Systems

Job description

Empire Distributors Inc, A Leading Beverage Distributor, is hiring a Retail Wine Sales Representative - Total Wine, Wilmington N.C. Our company offers competitive wages, growth opportunities, and excellent benefits including health care, retirement plans, paid time off, company-paid life insurance, and supplemental Aflac and legal plans.

Sales Territory Includes: Jacksonville, Sneads Ferry, and Surf City.

Summary

This training position supports the Sales Manager and sales team in daily duties; sells and merchandises wine, malt beverages, and non-alcoholic beverages to retail outlets for wholesale distribution. Coverage includes Retail Sales Routes/Accounts assigned by the District Manager.

Essential Duties and Responsibilities include the following; other duties may be assigned:

• Service and maintain current accounts, process orders, and provide courteous customer service, including store resets as needed.
• Compile lists of prospective customers for sales leads.
• Travel within the assigned territory, including remote areas, to call on customers, solicit orders, merchandise, set up displays, and handle damages or product issues.
• Quote prices and payment terms for orders.
• Manage responsibilities with local chains, including cluster sales and price submissions as directed by the Manager.
• Estimate delivery dates based on production and delivery schedules.
• Collaborate with the District Manager to resolve customer issues.
• Investigate and resolve delivery problems.
• Respond to customer needs proactively.
• Maintain communication with drivers, supervisors, managers, and the general manager.
• Execute sales plans and maintain accounts per company standards.
• Track and report progress toward goals weekly or as requested.
• Participate in supplier collaborations.
• Maintain ongoing product and sales training.
• Deliver emergency orders when necessary.
• Attend trade shows.
• Assist with store resets and distribute point-of-sale materials to build displays.
• Maintain attractive shelf displays.
• Operate in compliance with local and state laws.
• Perform other duties as assigned by the Sales Manager.

Education and/or Experience

• High school diploma or GED; or 1-3 months related experience/training; or equivalent combination.

Certificates, Licenses, Registrations

• Must hold a valid Alcohol Sales Permit issued by the North Carolina ABC Commission, a valid Driver's License, and meet personal vehicle insurance standards.

Computer Skills

• Basic computer skills and familiarity with order processing systems.

Empire is an equal opportunity employer and a drug-free workplace. We ensure all employment decisions are based on qualifications, merit, and business needs, without discrimination based on race, religion, gender identity, sexual orientation, age, disability, national origin, veteran status, or other protected categories.