Retail Wine Associate (Part Time & Full Time) - World Equestrian Center, Ocala FL

World Equestrian Center; Ocala (FL); Híbrido; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

World Equestrian Center in Ocala, FL, is seeking Retail Wine Associates for part-time and full-time roles onsite. You will support store operations, assist customers, and help maintain presentation of wine and related products.

The job emphasizes strong customer service, teamwork, and adherence to store policies. Responsibilities include achieving sales targets, stocking and merchandising, handling orders, and supporting tastings and lounge experiences.

Formación

• Proven ability to meet and exceed sales targets and operational goals.
• Strong understanding of retail KPIs, inventory control, and merchandising principles.
• Excellent interpersonal, communication, and organizational skills.
• Demonstrated ability to lead diverse teams in a fast-paced, high-volume environment.
• Proficient in POS systems, inventory software, and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and holidays as required.
• Previous Beverage/Wine service in an elevated or club setting; wine knowledge preferred.

Responsabilidades

• Assist with the sales of store products with focus on maximizing sales.
• Provide excellent customer service by greeting guests, answering questions, and assisting with product selection.
• Stock shelves, maintain inventory, and set up displays; ring up merchandise sales and perform cleaning duties.
• Support team members and work collaboratively to achieve department goals.
• Follow SOPs and store policies; fulfill orders placed over the phone and online.

Conocimientos

Sales targets

Retail KPIs

Interpersonal skills

Communications

Team leadership

POS systems

Inventory software

Microsoft Office

Flexibility

Wine knowledge

Herramientas

POS systems

Inventory software

Microsoft Office

Descripción del empleo

Retail Wine Associate (Part Time & Full Time) - World Equestrian Center, Ocala FL

Job Category: Retail & Concessions (Arena/Event Venues)

Requisition Number: RETAI002325

• Posted : October 6, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Ocala, FL 34482, USA

Description

WEC is looking for dedicated Retail Sales Associates to support store operations and deliver exceptional customer experience. The Retail Sales Associate will assist with sales, customer service, and daily retail tasks such as stocking, merchandising, and maintaining store appearance. To be successful as a Retail Sales Associate you should have strong communication skills, a customer-first mindset, and the ability to work effectively as part of a team.

Primary Responsibilities

• Passionate about meeting sales goals and takes pride in their work resulting in overall safety, quality, and performance.
• Friendly, outgoing, and ready to make each customer’s day by helping them find the perfect gifts.
• Excited to create exceptional shopping experiences, make our store look great and display our top name brands and specialty items.
• Invested in developing and maintaining a harmonious work environment.
• Driven to uphold WEC’s high standards of operations.
• Assist with the sales of our store’s products with focus on maximizing sales.
• Provide excellent customer service by greeting guests, answering questions, and assisting with product selection.
• Ensure every customer has an exceptional experience from entrance to exit.
• Resolve customer complaints or direct them to a supervisor as needed.
• Stock shelves, maintain inventory, set up and maintain displays, ring up merchandise sales, and perform cleaning duties.
• Support team members and work collaboratively to achieve department goals.
• Follow all Standard Operating Procedures (SOPs) specific to the store and retail-wide policies.
• Complete and fulfill customer orders placed over the phone and online promptly and accurately.
• Follow the established chain of command by respecting and communicating appropriately according to seniority levels.
• Host and serve onsite tastings in collaboration with Harry & Henry’s Leadership
• Host and serve onsite for members and guests in Harry & Henry’s lounge

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor and/or Manager. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship

Physical Requirements:

• Ability to stand and walk for extended periods.
• Capable of lifting to 40 pounds and performing stockroom and merchandising duties.
• Frequent reaching, bending, stooping, and movement throughout the sales floor.

Qualifications, Education, Experience, Skills, and Abilities:

• Proven ability to meet and exceed sales targets and operational goals.
• Strong understanding of retail KPIs, inventory control, and merchandising principles.
• Excellent interpersonal, communication, and organizational skills.
• Demonstrated ability to lead diverse teams in a fast-paced, high-volume environment.
• Proficient in POS systems, inventory software, and Microsoft Office Suite.
• Flexibility to work evenings, weekends, and holidays as required.
• Previous Beverage/Wine service in an elevated or club setting
• Wine and Cigar Knowledge preferred

The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.