Retail Watch Repair & Engraving Artisan

Shinola; Los Angeles (CA); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Hourly compensation

Paid time-off

Medical, dental & vision

401k with company match

Employee watch

Job summary

Shinola is seeking a Retail Watch Technician (Artisan) to perform repairs and engravings on Shinola watches and jewelry. You will manage shipping, data capture in Salesforce, and maintain proactive communication with stores and partners to uphold quality standards.

You should be comfortable working nights, weekends, and holidays as needed, with a focus on accuracy, speed, and customer care in a high-change retail environment.

Qualifications

• Dexterity and attention to detail are required.
• Excellent written and verbal communication skills.
• Self-starter and able to work independently.
• Flexible and adaptable to a high-change environment.

Responsibilities

• Perform watch repairs and engravings for Shinola products.
• Handle and ship serviced watches and jewelry, with customer care and data capture.
• Maintain communication with stores and corporate partners to ensure best practices.

Skills

Dexterity

Attention to detail

Written and verbal communication

Independent work

Tools

Salesforce

Job description

Shinola is seeking a Retail Watch Technician (Artisan) to perform repairs and engravings on Shinola watches and jewelry. You will manage shipping, data capture in Salesforce, and maintain proactive communication with stores and partners to uphold quality standards.

You should be comfortable working nights, weekends, and holidays as needed, with a focus on accuracy, speed, and customer care in a high-change retail environment.