Retail Warehouse Inside Sales — Commission-Eligible CSR

E C Barton & Company; Warwick (RI); On-site; USD 25,000 - 30,000; Full time

Job summary

The Customer Service Representative (CSR) at Home Outlet in Warwick, RI greets customers, handles product questions, processes sales, and helps maintain store presentation. You will assist in selling merchandise, operate the POS, and support team members to meet sales goals.

A high school diploma is required; retail or customer service experience is preferred but not required. Strong communication and teamwork are essential, along with comfort using basic technology and POS systems.

Qualifications

• High school diploma or GED required.
• Retail or customer service experience preferred but not required.
• Basic reading, writing, and math skills.
• Ability to communicate clearly and professionally with customers and team members.
• Strong interpersonal skills with a customer-first mindset.
• Ability to work collaboratively in a team-oriented environment.
• Comfortable with basic technology and point-of-sale systems.

Responsibilities

• Greet customers in a friendly, professional manner in-store and by phone.
• Provide information regarding product availability, pricing, and use.
• Deliver outstanding customer service with the goal of driving repeat business.
• Assist in selling merchandise and support team members in achieving sales goals.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or GED

Tools

POS system

Job description

The Customer Service Representative (CSR) at Home Outlet in Warwick, RI greets customers, handles product questions, processes sales, and helps maintain store presentation. You will assist in selling merchandise, operate the POS, and support team members to meet sales goals.

A high school diploma is required; retail or customer service experience is preferred but not required. Strong communication and teamwork are essential, along with comfort using basic technology and POS systems.