Retail Warehouse Associate

Wilco; Lake Oswego (OR); On-site; USD 35,000 - 50,000; Full time

Job summary

Wilco, a top workplace in Oregon, seeks a Retail Warehouse Associate to enhance customer service and maintain product flow. This role involves loading, unloading, and stocking merchandise, ensuring safety compliance, while offering good benefits including medical insurance and a 401K plan with employer match.

Benefits

Medical, dental, and vision health insurance

Profit sharing program - up to 3%

401K Retirement Plan with employer match

Generous employee discount

Tuition reimbursement

On-demand pay

Holidays and paid time off

Qualifications

• Ability to interact effectively with customers and co-workers.
• Valid driver’s license with a clean driving record.
• Minimum age of 18 due to forklift operation.

Responsibilities

• Provide customer service and product information.
• Safely carry out load and transport merchandise.
• Unload, check in, and stock merchandise.

Skills

Customer service

Forklift operation

Arithmetic calculations

Product recognition

Tools

Forklift

Delivery vehicles

Job description

Retail Warehouse Associate

JOB PURPOSE : To deliver on the mission of Wilco by profitably providing superior customerservice.

JOB SUMMARY : Greet customers and load warehouse products, yard products, and eComm merchandise. Provide product information and keep warehouse and yard areas clean and orderly. Unload, check in, and stock warehouse and yard area merchandise.

Responsibilities

• Provide customer service and product information to customers on warehouse and yard products.
• Safely and carefully carry out load and transport merchandise using established standards, policies, and processes.
• Ensure a safe working environment by wearing appropriate safety garments and following all safety procedures.
• Execute eComm activities as required by BOPIS.
• Keep store warehouse and outside facility areas clean and orderly using our daily warehouse and yard recovery process.
• Unload, check in, and stock warehouse and yard merchandise utilizing established procedures.
• Responsible for properly securing warehouse, yard, and lot merchandise at Wilco Stores and while using equipment / vehicles.
• Keep the store stocked with merchandise warehoused or stored in the yard or warehouse.
• Safely operate forklift and delivery vehicles.
• Assemble store merchandise as directed by managers.
• Maintain and comply with established retail standards.
• Deliver store merchandise to customers.
• Participate in merchandising, signing, and store maintenance as assigned.
• Maintain familiarity with Wilco’s various specialty accounts and offer to customers as needed.
• Other responsibilities and tasks as assigned.

Special Skills / Training

Ability to interact effectively with customers and co-workers.

Skill to operate a forklift and other facility equipment safely and efficiently.

Valid driver’s license with a clean driving record.

Ability to perform arithmetic calculations.

Skill at product recognition.

18 years of age minimum due to forklift operation requirement.

Benefits

Medical, dental, and vision health insurance

Profit Sharing Program - up to 3% of your annual wages

401K Retirement Plan with up to 6% Employer Match

Advancement Opportunities

Employee Assistance Program

Referral Bonus- refer a friend or family member

Long-term disability and Life / AD & D Insurance

Generous Employee Discount

Tuition Reimbursement

On-Demand Pay

Holidays and paid time off.

Physical Requirements

Prolonged standing and repetitive bending.

Ability to lift 120lb (hay bales) and up to 50lbs frequently.

Working Conditions

Year-round indoor and outdoor work.

About Wilco

Dating back to the early 1930s, Wilco, a growing retailer, has stood the test of time by maintaining focus on our values and never losing our passion for customer service. Wilco is progressive and unlike the standard “farm store”. With a variety of departments including Garden, Pet and Animal Supply, Hardware, Paint, Clothing, and Pet Grooming, partnered with personalized service, our customers consider Wilco a preferred retail destination. Wilco has been named a Top Workplace in Oregon and SW Washington by the Oregonian from 2012 - 2023. We are dedicated to our team and attribute this distinction to them. Hiring Veterans / Military Friendly

Wilco is an Equal Opportunity Employer. We recognize and encourage the valuable and enriching contribution that people from all backgrounds and experiences bring to our organization. As a values-based cooperative, we believe all individuals should be treated on the basis of merit without prejudice.

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