Retail Vision Experience Specialist

Warby Parker; Miami (FL); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Employee eyewear options

Employee assistance program

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service to customers. This role supports our retail locations across the country, including Miami.

You’ll champion Warby Parker’s values, share expert product knowledge, and help reinvent the glasses shopping experience. Ideal candidates bring customer-facing experience in a service-minded environment, strong communication, and a proactive, adaptable approach.

Qualifications

• Customer service experience
• Ability to work in a fast-paced environment
• Strong communication skills
• Proactive problem-solver
• Team player with leadership by example
• Organized and detail-oriented
• Energetic self-starter with entrepreneurial spirit
• Interest in fashion and tech

Responsibilities

• Communicate Warby Parker’s values and brand on the sales floor
• Delight customers through exceptional service
• Demonstrate product knowledge and style advice
• Suggest ways to innovate the retail and glasses-shopping experience
• Anticipate needs of team and customers and assist as needed
• Foster an inclusive culture by treating others with respect

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service to customers. This role supports our retail locations across the country, including Miami.

You’ll champion Warby Parker’s values, share expert product knowledge, and help reinvent the glasses shopping experience. Ideal candidates bring customer-facing experience in a service-minded environment, strong communication, and a proactive, adaptable approach.