Retail Utility PM

City Thrift; Charlotte (NC); On-site; USD 25,000 - 34,000; Full time

Job summary

City Thrift is seeking a dedicated team member to support our production area by keeping the workspace clean and organized. The role involves assisting with customer engagement on the sales floor, maintaining flow and inventory, and ensuring safety and efficiency in daily operations.

The ideal candidate will be able to read and write, concentrate on details, and handle physical tasks such as lifting and moving items as part of a fast-paced retail environment in Charlotte, NC.

Qualifications

• Must be at least 21 years of age.
• Ability to concentrate and pay close attention to detail.
• Eye-hand coordination to sort, grasp, color coordinate, and tag.
• Ability to read and write.

Responsibilities

• Customer Engagement—Provides customers with fast, friendly and courteous service. Responds to customers' questions and/or takes initiative to find answers for them. Greet and assist customers on the sales floor while making eye contact and smiling.
• Assessing Work Flow & Inventory—Empty trash as it accumulates. Remove empty carts and replace with full carts as needed by production team. Move discards to baling area.
• Processing—Keep back lot clean of debris. Process furniture to designated areas.
• Work Area—Maintain cleanliness and organization of the work area for safety and the most efficient production possible.
• Safety—Provide customers and team members with a hazard-free environment by following safety guidelines and reporting hazards.
• Communication—Communicate with Production Supervisor when dumpsters need to be emptied and note potential obstacles to efficiency.
• Meeting Targets—Support production in processing targets as assigned and discuss improvements.

Job description

Reports to: Production Supervisor

The purpose of this position is to keep the work area clean and organized to provide a smooth work flow in support of the production team.

Traits and Requirements:

• Must be at least 21 years of age
• Ability to concentrate and pay close attention to detail
• Eye-hand coordination to sort, grasp, color coordinate, and tag.
• Ability to read and write

Physical Skill Requirements:

• Lifting and Carrying up to 50 lbs.
• Pushing and pulling 100-200 lbs. or force
• Standing 80% of the time
• Repetitive use of hands-80% of the time
• Reaching overhead-20% of the time
• Pushing and pulling-50% of the time
• Bending and crouching-70% of the time
• Grasping items with hands -90% of the time

Working Conditions:

• Exposure to dust-ongoing continual basis
• Exposure to temperature fluctuations periodically
• Exposure to weather
• Flexible with scheduling changes due to store needs and sales events
• May require overtime on occasion due to store needs

Supplies:

• Recycle and Trash containers
• Back brace (optional)
• Gloves (optional)
• Dust mask (optional)

Essential Duties and Responsibilities % of Time

Customer Engagement- Provides customers with fast, friendly and courteous service. Responds to customer's questions and/or takes initiative to find answers for them. Greet and assist customers on the sales floor while making eye contact and smiling. Respectful of property while loading or unloading. -As Needed

Assessing Work Flow & Inventory - Empty trash as it accumulates. Remove empty carts and replace with full carts as needed by production team. Move discards to baling area. -80%

Processing - Keep back lot clean of debris. Process furniture to designated areas. -20%

Work Area - Maintain cleanliness and organization of the work area for safety and the most efficient production possible. Keep area free of debris and large items and entire area should be cleaned prior to leaving. -Continually

Safety - Provides our customers and team members with a hazard free environment by following company safety guidelines and procedures. This includes cleaning up breakages or spills promptly, following guidelines and reporting any hazard or injury to a supervisor. -Ongoing

Communication - Utility will communicate to Production Supervisor when dumpsters need to be emptied. Be cognizant of potential production obstacles in sorting and hanging that may slow down the teams' efficiency. -As Needed

Meeting Targets - Regularly supports production in processing targets as assigned by production manager and reviews results and discusses opportunity improvements. -Continually

This job description is not to be construed as a complete statement of duties, responsibilities or requirements. The percentages are approximate and can be different in each store.