Retail Training Coordinator – Onboarding & Growth

Goodwill Educates, Inc.; Illinois; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Bonus eligibility

Paid sick time

Paid vacation days

Health insurance

Retirement plan

Job summary

Goodwill Educates, Inc. is hiring a Training Coordinator in Illinois to shape employee success through training and onboarding. This role involves developing job-specific training and mentoring new hires, ensuring alignment with organizational goals.

The ideal candidate will have 1–3 years of experience in training or retail, strong communication skills, and proficiency in Microsoft Office. Employee benefits include competitive wages, paid vacation, health insurance, and more.

Qualifications

• 1–3 years of experience in training, retail, customer service, or leadership roles; nonprofit experience preferred.
• Strong communication, presentation, and coaching skills.
• Excellent organization and time-management skills.

Responsibilities

• Conduct onboarding and training sessions for new and existing employees.
• Develop job-specific training on retail operations, safety, and customer service.
• Monitor trainee progress and provide feedback and coaching.
• Collaborate with management and HR to enhance training programs.
• Maintain training records and evaluation documentation.

Skills

Training

Communication

Customer Service

Coaching

Microsoft Office

Education

High school diploma or equivalent

Tools

Learning Management Systems (LMS)

Job description

Goodwill Educates, Inc. is hiring a Training Coordinator in Illinois to shape employee success through training and onboarding. This role involves developing job-specific training and mentoring new hires, ensuring alignment with organizational goals.

The ideal candidate will have 1–3 years of experience in training or retail, strong communication skills, and proficiency in Microsoft Office. Employee benefits include competitive wages, paid vacation, health insurance, and more.