Retail Tech Sales Pro - Uncapped Commissions

Comcast Resume; Napa (CA); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision

401K plan

Paid time off

Tuition reimbursement

Parental leave

Discounts on Universal Resorts tickets

XFINITY employee services discounts

Zusammenfassung

Comcast in Napa, CA is seeking a motivated retail associate to engage customers, demonstrate products, and deliver outstanding service in a fast-paced store setting.

You will help customers interpret statements, answer questions about services, and promote Comcast/Xfinity offerings while upholding brand standards and policies. Flexible scheduling is required, with opportunities for growth and competitive compensation.

Qualifikationen

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.

Aufgaben

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Kenntnisse

Communication

Critical Thinking

Problem Solving

Customer Focus

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Ausbildung

High School Diploma

Jobbeschreibung

Comcast in Napa, CA is seeking a motivated retail associate to engage customers, demonstrate products, and deliver outstanding service in a fast-paced store setting.

You will help customers interpret statements, answer questions about services, and promote Comcast/Xfinity offerings while upholding brand standards and policies. Flexible scheduling is required, with opportunities for growth and competitive compensation.