Retail Tech Sales Pro | Commission & Growth Path

SPECTRUM Careers; Waite Park (MN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Free internet

Discounted TV

Discounted mobile

Job summary

Charter Communications, operating as Spectrum, seeks a Retail Sales Specialist to promote and sell our products and services to existing and new customers in-store. You’ll drive sales while delivering excellent customer care and upholding store standards.

Role requires flexibility, physical stamina, and the ability to work in a fast-paced retail environment. Commission incentives supplement base pay, with a strong emphasis on customer satisfaction and product knowledge.

Qualifications

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Responsibilities

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Skills

Cash handling

Tech-savvy

Basic math

English proficiency

Communication

Interpersonal skills

Sales mindset

Team orientation

Attention to detail

Education

High School Diploma or equivalent

Job description

Charter Communications, operating as Spectrum, seeks a Retail Sales Specialist to promote and sell our products and services to existing and new customers in-store. You’ll drive sales while delivering excellent customer care and upholding store standards.

Role requires flexibility, physical stamina, and the ability to work in a fast-paced retail environment. Commission incentives supplement base pay, with a strong emphasis on customer satisfaction and product knowledge.