Tech-Savvy Retail Sales Pro - Commission & Growth

Charter Communications; Topeka (KS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free internet

Discounted internet

Discounted TV

Discounted mobile

Job summary

Charter Communications, operating Spectrum retail locations, seeks a Retail Sales Specialist to promote and sell our product portfolio to existing and new customers. You will drive sales while delivering an outstanding customer experience and upholding store standards in a fast-paced team environment.

The role emphasizes building relationships, overcoming objections, and maintaining product knowledge across Internet, TV, mobile, and voice offerings.

Qualifications

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Responsibilities

• Promote and sell Spectrum products and services to existing and new customers.
• Enhance the customer experience by meeting sales, service, and operational goals.
• Identify sales opportunities and educate customers to drive product adoption and loyalty.
• Maintain knowledge of Spectrum products, pricing, promotions and visual standards.
• Contribute to a welcoming store atmosphere and ensure a clean retail experience and compliance with policies.

Skills

Cash handling

Customer service

Tech-savvy

English proficiency

Sales-driven

Team player

Education

High School Diploma or equivalent

Job description

Charter Communications, operating Spectrum retail locations, seeks a Retail Sales Specialist to promote and sell our product portfolio to existing and new customers. You will drive sales while delivering an outstanding customer experience and upholding store standards in a fast-paced team environment.

The role emphasizes building relationships, overcoming objections, and maintaining product knowledge across Internet, TV, mobile, and voice offerings.